Salesforce Admin

2 months ago


Dubai, United Arab Emirates ParamInfo Full time

**13502-Salesforce Admin**:
**Experience**:3-5**Posted**:24 Aug,2023**Location**:United Arab Emirates- Job Title: Salesforce Admin- Location: Dubai**Job Role**:

- Resource is expected to perform Salesforce Admin responsibilities and support the team. This includes to handle all User support tickets & Salesforce configuration changes, including (but not limited to): Workflow, Process Builder, fields, page layouts, record types, custom settings, dashboards and reports.**Key Responsibilities & Accountabilities**
- All aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups
- User support tickets
- Identify and gather issues from users and stakeholders
- Salesforce configuration changes, including (but not limited to): Workflow, Process Builder, fields, page layouts, record types, custom settings, dashboards and reports
- Monitor user adoption
- User training and creating training materials

**QUALIFICATION AND EXPERIENCE**
- B.Tech/Relevant education
- 3+ Years of Salesforce Admin experience
- Certifications: Salesforce Admin, Salesforce PD1 - good to have

**Required Skills**:
**Skill**
- Years
- Months

**Salesforce Administrator**
- 3
- 0

**Salesforce configuration**
- 3
- 0

**User support tickets**
- 3
- 0

**Workflow**
- 3
- 0

**Process Builder**
- 3
- 0

**page layouts**
- 3
- 0

**Dashboards and Reports**
- 2
- 0

**license management - roles, profiles,permissions, public groups**
- 2
- 0


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