Telesales Executive
6 months ago
Full job description
Position Overview:
Key Responsibilities:
- Conduct outbound calls to potential customers to introduce credit card and personal loan products and services.
- Build and maintain strong customer relationships by providing accurate information, addressing inquiries, and resolving concerns.
- Meet or exceed monthly sales targets and KPIs (Key Performance Indicators) set by the sales manager.
- Follow up with leads and prospects generated through marketing campaigns, referrals, or other channels.
- Maintain a thorough understanding of credit card products, pricing, and promotional offers to effectively communicate with customers.
- Keep accurate records of customer interactions, sales activities, and follow-up actions using CRM (Customer Relationship Management) software.
- Collaborate with the sales team and other departments to optimize sales strategies and processes.
- Stay updated on industry trends, competitor offerings, and market developments to identify potential opportunities for sales growth.
- Adhere to company policies, procedures, and compliance standards while performing job duties.
Qualifications:
- Proven experience in telesales or a similar sales role, preferably in the banking or financial services sector.
- Excellent communication skills, both verbal and written, with the ability to articulate product features and benefits clearly and persuasively.
- Strong negotiation and objection handling skills to overcome customer hesitations and objections.
- Results-driven with a track record of meeting or exceeding sales targets and KPIs.
- Ability to work independently and as part of a team in a fast-paced environment.
- High school diploma or equivalent; a bachelor's degree in business, marketing, or a related field is a plus.
This job description is intended to convey information essential to understanding the scope of the role and is not exhaustive. Additional responsibilities may be assigned as deemed necessary by the company.
**Job Types**: Full-time, Permanent, Fresher
**Salary**: AED 1,500.00 - AED 3,500.00 per month
**Experience**:
- telemarketer: 1 year (preferred)
Ability to Commute:
- Ras Al Khaimah (required)
Ability to Relocate:
Ras Al Khaimah: Relocate before starting work (required)
**Job Types**: Full-time, Permanent, Fresher
**Salary**: AED1,500.00 - AED3,500.00 per month
Application Question(s):
- Where you stay in UAE?
**Experience**:
- telemarketer: 1 year (required)
Ability to Commute:
- Ras al-Khaimah (required)
Ability to Relocate:
- Ras al-Khaimah: Relocate before starting work (required)
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