Business Center Agent
1 week ago
**HealthPlus **is a network of specialized outpatient centers and family clinics that started in the Emirate of Abu Dhabi in 2009 and has now expanded across UAE, and in Jeddah, KSA. **HealthPlus **offers premium healthcare services combined with the latest innovative technologies in the sector.
Staffed by highly-qualified, skilled international physicians and nurses, the **HealthPlus **specialty centers provide highly sub-specialty healthcare in a range of fields focusing on the diagnosis, treatment and management of issues prevalent in the region. Strategically located in premium areas in UAE and KSA, the HealthPlus network comprises of highly specialized centers and premium family health clinics including:
- **HealthPlus **Women's Center in Abu Dhabi, offering a comprehensive range of services dedicated to women's health and well-being.
- **HealthPlus **Fertility Centers, in Abu Dhabi, Dubai and Jeddah, featuring ground-breaking technology and offering a holistic approach to fertility from counselling to diagnosis and treatment.
- **HealthPlus **Diabetes & Endocrinology Center, which was established in partnership with renowned Diabetes Zentrum Mergentheim (DZM) from Germany, offering a complete range of services for diabetes and endocrine patients and their families.
- **HealthPlus **Family Clinics, located in Al Raha Beach and in Al Forsan Village in Abu Dhabi, providing healthcare and dental solutions for the entire family.
**The business center agent will be responsible for the following:
- Schedule Appointments for patients
- Act as a liaison for the patients and the health center
- Answers operator calls to assist internal callers
- Call and sell our services to prospective customers/patients
- Educate prospective customers/patients on our services
- Resolve customers inquiries and complaints
- Overcome customer objections
- Cultivates and maintains strong working relationships with internal and external clients.
- Functions as a liaison with numerous hospital and clinic departments and offices while directing consumers, and physicians through the system.
**Essential Requirements**:
- Must be fluent in oral and written English
- Ability to maintain a confidential work environment
- Demonstrate ability to interact with a variety of people at all levels in the organization
- Ability to adapt to the UAE customs and culture
- Offer best available and up-to-date evidence-proven care
**Additional Requirements**:
- Emirati preferred
- Arabic, English Language(s) preferred
**Additional Information**:
- Full Time
- Permanent Work
- 48 hour working week
- 5 day working week
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