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Tele Caller- Customer Services Executive

4 weeks ago

Dubai, United Arab Emirates Global Career Heights (GCH) Full time

Job title: Tele caller (Mortgage)
- Customer Services Executive(Russian Speaker)

Job location: Dubai

Job type: Full time, Permanent

Start date: Immediate

Experience: 1+Years

**Responsibilities**:

- Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services (Mortgage).
- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
- Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
- Building lasting relationships with clients and other call centre team members based on trust and reliability.

**Salary**: Up to AED8,000.00 per month

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- customer service: 1 year (preferred)