Telemarketing Executive
4 months ago
At Glinks, we are looking for enthusiastic **Telemarketers** to generate sales either by cold calling or answering requests in a fast-paced environment. You will be responsible for influencing existing or potential customers to buy our services.
The goal is to promote business growth by expanding the company’s clientele.
**Roles & Responsibilities**
- Cold call people using a given phone directory to invite prospective clients to meet our counsellors.
- Answer incoming calls from prospective customers
- Use scripts to provide information about our service features, prices etc. and present their benefits
- Ask pertinent questions to understand the customer’s requirements
- Persuade the customer to agree for the next steps by demonstrating how the services meet their needs
- Record the customer’s personal information accurately in a computer system and adhere to a follow up plan.
- Deal with complaints or doubts to safeguard the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and record useful information
**Requirements and Skills**
- Proven experience as telemarketer or related sales/customer service role
- Proven record of accomplishment of successfully meeting sales quotas preferably over the phone
- Working knowledge of relevant computer programs (e.g., CRM software) and telephone systems
- Excellent verbal communication skills
- Proficient in English
- Skilled in negotiation and dealing with complaints
- Persistent and results-oriented
- Patient and able to handle customer rejection
- High school diploma; BSc/Ba is a plus
- A commitment to excellent customer service.
- Superb interpersonal skills, including the ability to quickly build rapport with both customers and internal stakeholders.
- Experience using computers for a variety of tasks.
- Able to work comfortably in a fast-paced environment.
**Working Hours**: 10:00am - 6:30 pm[8 hours + 1/2hour break].
**Weekly Off**: Mondya
**Job Location**: Dubai
**Benefits**: As per UAE Labor Law
**Vacancy**: 2 Vacancies
**Job Type**: Full-time.
**COVID-19 considerations**:
All Standard Operating Procedures laid out for Covid-19 are followed at all times.
**About the Company**
**Experience**:
- Telemarketing: 1 year (required)
**Language**:
- English (required)
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