Finance Intern
6 months ago
Are you looking for an Internship to have experience along with studying?
Are you a fresher & looking for an internship?
Well, Then this is the opportunity for you to intern with one of the biggest Companies in the market.
Cara markets Limited operates as a financial services provider specializing in the brokerage of Foreign Exchange (FX), Contracts For Difference (CFDs), and Stocks. Our platform enables retail and institutional clients to trade online a wide range of financial instruments with a focus on accessibility, security, and regulatory compliance. Our dedication to customer service, education, and risk management ensures a safe and profitable trading experience for all our clients.
Job details
Here’s how the job details align with your profile.
Job type
Full-time (6 Months of Internship)
Location
Dubai
Full job description
Key Responsibilities:
Provide accurate information about products, services, and company policies.
Resolve customer complaints and issues, escalating to the appropriate department when necessary.
Maintain detailed records of customer interactions and transactions in the customer relationship management (CRM) system.
Assist customers with order placement, tracking, and returns.
Identify and assess customers’ needs to achieve satisfaction and provide personalized solutions.
Follow up with customers to ensure their issues are resolved and they are satisfied with the service.
Collaborate with other departments to address customer concerns and improve overall customer experience.
Stay updated on product knowledge, company updates, and industry trends to provide informed assistance to customers.
Contribute to team efforts by accomplishing related tasks and projects as needed.
**Requirements**:
High school diploma or equivalent.
Freshers are welcome
Excellent communication and interpersonal skills, with the ability to handle difficult situations calmly and professionally.
Strong problem-solving skills and attention to detail.
Proficiency in using CRM software, Microsoft Office Suite, and other customer service tools.
Positive attitude, strong work ethic, and a commitment to providing outstanding customer service.
Office 204, Building 4, Gold & Diamond Park, Next to Equiti Metro Station on the Red Line.
Please use Exit 1 & take left for Building 4.
Google Location: Gold & Diamond Park
**Job Types**: Full-time, Permanent, Internship
Contract length: 6 months
Pay: From AED500.00 per month
Application Question(s):
- Will you be available for Walk-in Interview at our office
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