Technical Implementation Analyst

4 days ago


Dubai, United Arab Emirates Chalhoub Group Full time

**Who we are**

We are a leading partner for luxury across the Middle East. With more than 600 stores, 300 brands and over 65 years of experience in the region, we have become a major player in the beauty, fashion and gift sectors, by offering service excellence to our partners and delighting all our customers. We are moving fast from a traditional distributor and retailer for luxury in the Middle East, to a hybrid retailer bringing luxury experiences to the fingertips of customers everywhere.

To fuel the next stage of our growth we are looking to build a world class team. From physical retail through to supply chain and customer loyalty, we aim to use technology and data to continuously improve every aspect of our operations. We are looking for top talent to join us on this journey of exploring new horizons together.

As Technical Implementation Associate, you will be responsible for implementing, documenting, testing and supporting the tagging solutions. You will develop and modify JavaScript code to execute web analytics best practices. You will have a chance to get hands on experience with implementing and maintaining complex tagging configurations in collaboration with internal and external stakeholders.
**What you'll be doing**

Liaising with internal stakeholders to define and document their tracking requirements. Ensuring tracking for new features is in place at go-live

Implementing site-side and mobile tracking through Google Analytics, GTM and SDKs Conduct UAT testing for code deployment

You will help to maintain the tag management platform and govern web analytics platform

Maintaining solid documentation of data collection methods and dependencies for tag requests/approval

Create data layer documentation for new sites and pages across website properties Improving data taxonomy and quality by setting up naming conventions for tracking codes and events

Building reports from the monitoring tools and alerts

Design user-flow strategies and recommend changes to the website for optimal consumer experience

Finding data quality issues, PII sensitive data integrity, optimizing web-page speed/load with efficient code implementation

Supporting analytics audits to ensure data integrity and accuracy of the current implementation

Tag Troubleshooting, navigating multiple data sources, and working to resolve any issues

Audit existing set-up and recommend best practices-based implementation, including Events, Custom Dimensions, etc.

**What you’ll need to succeed**

Being Inclusive

Data Governance

Data Gathering and Reporting

Auditing

Implementation

Collaborating & Influencing with Respect & Trust

Communicating effectively

Demonstrating Customer Centricity

Demonstrating Personal Resilience & Adapting to Change

Driving Results

Understanding & Developing Self

**What we can offer you**

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts. To view all our perks and benefits, click here.


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