Part-time Receptionist

3 weeks ago

Dubai, United Arab Emirates Oliver Wyman Group Full time

Oliver Wyman is a global leader in management consulting. With offices in more than 70 cities across 30 countries, Oliver Wyman combines deep industry knowledge with specialized expertise in strategy, operations, risk management, and organization transformation. The firm has more than 6,500 professionals around the world who work with clients to optimize their business, improve their operations and risk profile, and accelerate their organizational performance to seize the most attractive opportunities.

**Oliver Wyman is now looking for a Part-Time Receptionist (24 hours per week) to join our Dubai office**

**The Opportunity**

The Receptionist (Part-Time) in the Office Services department is responsible for providing administrative support to the business team and ensuring efficient day-to-day office operations. Working as part of a Reception team, this role supports the FT Receptionist and Office Manager, providing exceptional client service and support.

**Key responsibilities of the role include**:
**Front Desk Coordination**:

- Greet clients and visitors with a warm and professional demeanor.
- Manage and maintain a tidy and organized reception area to create a positive first impression.
- Handle incoming calls, messages, and inquiries promptly and professionally.
- Working in collaboration with the Reception team, to ensure seamless transition of tasks throughout the working week.

**Client Service**:

- Ensure exceptional client service by addressing inquiries, providing information, and assisting with appointments or meetings.
- Act as a liaison between clients and relevant staff members, ensuring smooth communication and addressing client concerns.

**Administrative Support**:

- Assist with administrative tasks, including scheduling appointments, managing calendars, and organizing meetings.
- Prepare and distribute internal and external communications, ensuring accuracy and professionalism in all written and spoken interactions.

**Problem Solving and Creativity**:

- Display proactive thinking and creative problem-solving skills to efficiently handle unexpected situations and find innovative solutions.

**Reliability and Punctuality**:

- Maintain a consistent and reliable work schedule, adhering to all assigned shifts and demonstrating punctuality and dependability.

**Support, Communication & Troubleshooting**:

- Excellent communication and teaming with the FT Receptionist and Office Manager.
- Creating and circulating department communications and announcements.
- Corporate AMEX card administration.
- Working closely with the IT department to ensure seamless services across offices.
- Manage car parking card distribution and parking policy briefings.
- Liaise with the Facilities team for maintenance issues.
- Implement Health, Safety, and Environment (HSE) processes and policies.
- Assist with basic ZOOM troubleshooting and audio-visual conference room setup.
- Invoice processing - raising requisitions/PO with vendor management.
- Coordinate BCD travel services for hotel, flight, and car bookings when needed.
- Follow up on and send out the monthly BCD travel report to staff.
- Manage the Office Services onboarding/offboarding process.
- Handle office directory management and distribution.
- Monitor and control access to the office premises, ensuring the safety and security of the workplace.
- Follow established security procedures, including signing in and out of visitors and issuing visitor badges.

**Soft Skills**:

- Attention to detail.
- Flexible and goal oriented.
- Proficient in written and spoken English, with impeccable grammar and communication skills.
- Excellent organizational and multitasking abilities, with attention to detail and accuracy.
- Strong interpersonal skills and a professional, friendly demeanor.
- Ability to work independently and collaboratively within a team environment.

**Technical Skills**:

- Strong proficiency in Word, PowerPoint, Excel, and Outlook.
- Knowledge of video conferencing is a plus.
- Knowledge of smart office solution is a plus.
- Knowledge of iProcurement or similar payment platform.

**Experience Required**:

- Minimum 3 years' experience in a corporate Reception position.
- Experience in financial services, management consultancy, or professional services is a plus.

**Experience Required**:

- At least three years’ experience at working in a similar role.
- Experience in financial services, management consultancy and/or a professional services environment a plus

**Why join us at Oliver Wyman?**
- At Oliver Wyman,** we lead with heart - **we love what we do and have fun while we do it We also** strive for breakthroughs **by questioning, seeking diverse perspectives, and finding powerful and sustainable solutions**. **If you share these values and want to** work as one and own our impact at the same time, be brave **and achieve the amazing with us
- We’re individuals who are self-starting, motivated, energetic, entrepreneurial about

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