Front Office Receptionist
3 weeks ago
**Responsibilities**:
- Perform all check-in and check-out tasks
- Manage online and phone reservations
- Register guests collecting necessary information
- Welcome guests upon their arrival and assign rooms
- Provide information about our hotel, available rooms, rates and amenities
- Respond to clients’ complaints in a timely and professional manner
- Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
- Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
- Upsell additional facilities and services, when appropriate
- Maintain updated records of bookings and payments
**Requirements and skills**
- 2 year experience as a Hotel Front Desk Agent, Receptionist or similar role
- Experience with hotel reservations software, like IDS or Opera
- Customer service attitude
- Excellent communication and organizational skills
- Degree in hotel management is a plus
**Salary**: AED1,500.00 - AED2,000.00 per month
Application Question(s):
- Are you a Female ? (This position is available only for females)
- Are you available in Dubai and willing to join in 7 days ?
**Experience**:
- Hotel experience (required)
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