Income Audit Officer

4 weeks ago

Dubai, United Arab Emirates Marriott International, Inc Full time

**Job Number** 23101569

**Job Category** Finance & Accounting

**Location** JW Marriott Marquis Hotel Dubai, Sheikh Zayed Road Business Bay, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

***

**JOB SUMMARY**
To ensure Hotel revenue is balanced, controlled, complete and accurately reported each day SCOPE / BUSINESS CONTEXT
A Full Time position based at JW Marriott Marquis Dubai.
Number of Direct Reports - 2
Titles of Direct Reports - Income Audit Clerk

**CANDIDATE PROFILE**
**Experience**:
2 years of Income Audit experience in 5 star luxury Hotel Skills and Knowledge
English language
Training and willing to help continue the success of the property Education or Certification
N/A SPECIFIC DUTIES

The following are specific responsibilities and contributions critical to the successful performance of the position:
**General Activities**
- Prepare and reconcile reports on revenue related municipality fees, tourism dirham and service charge.
- Perform spot audit on rooms periodically, checking against Housekeeping report.
- Ensure that all part day room revenue has been posted in PMS system.
- Complete any other projects, tasks or activities as assigned from time to time.

**Generation of GRR**
- Download Trial Balance from PMS Opera and import....
- Check if ledger balances are tallied.
- Prepare Income Journal adjustment entries in the approved JV format wherever applicable.
- Upload the Income Journal adjustment entries through Vision Excel.
- Prepare Statistics Report in the Sun Systems.
- Run GRR and import data from Sun Systems to generate GRR as per the standard format (which includes Rooms/ F&B/ Other Revenue & Statistics)

**Verification of Rebates**
- Generate Rebate Report from Opera for:
Rooms
F&B
Others
- Ensure rebate for the day is initiated and signed by Duty Manager/Front Office Manager. Receive authorization for rebates outside his/her approval limits as per the **Delegation of Authority.**:

- Scrutinize the rebates for reasonability and adherence to DOA.
- Provide rebate report for review and approval to respective Executive Committee members as part of the Daily Excom Packet.

**Verification of Paid Out**
- Receive one copy of paid out voucher from Front Office.
- Ensure that paid out vouchers are approved as per DOA/LSOP

**Prepare Hospitality Report**
- Receive hospitality checks from respective Outlets.
- Scrutinize details (signature/reason for hospitality ) of hospitality cheques. Check Micros Report against physical checks.
- Prepare Hospitality Report and add to Daily Excom Packet for circulation and sign-off by all Executive Committee members.
- Ensure all hospitality checks are approved /signed as per DOA or LSOP.

**Telephone Report for Guest and Admin.**
- Take a report from telephone system, check the call charges posted in the guest folio. In case of discrepancy, inform the Front Office.

Print Telephone Reports by extension/ access code & distribute for marking of personal calls. Review administrative cost and report to FC/DOF and Department Head.
- Forward list of personal calls to AP (for crediting the telephone cost) and Paymaster ( for recovering the amounts from payroll)
- Department Head/ FC/DOF to review and provide comments.

**Complimentary Room Listing & Approval Form**
- Receive complimentary room form from Front Office for all complimentary rooms during the past night stay.
- Check authorization on complimentary rooms.
- Check the same against the Opera Complimentary Room Report ( E134 in House Complimentary)
- Follow-up with Rooms Controller for any missing complimentary vouchers;
**Banquet Revenue Audit**
- Receive Banquet Event Order (BEO) from Events Department and reconcile with physical checks.
- Check if total revenue has been posted against appropriate revenue account code for the event including extra covers

incidental charges incurred by the guest.
- Ensure that all advances as mentioned in BEO have been received as per schedule. In case of discrepancy inform Event Manager.
- In case of any discrepancy in bills, inform the Banquet Manager. Follow up to resolve discrepancy.

**General Cashier Reports**
- Reconcile bank slips against Opera Report
- Check General Cashier daily report
- Post entry in respective ledger account in Sun Systems.
- Run Foreign Currency Report; ensure revenue received is as per applicable rates ( Hotel publishes rates)

**Control Sum of Guest I City ledger I Deposit ledger I Package Ledger**
- Check total of all ledgers (guesVcity/deposiUpackage) to ensure all transactions for the prior day have been posted accurately.
- Check Control Sum Sheet for any imbalances.
- In case of discrepancy, contract System Administrator for issue resolution.
- On fixing of the issue, run Opera Imbalance Report to check if ledger has balanced.
- Prepare Reconciliation Report ( Opera and Sun Systems Reconciliation )
- Ensure that all

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