Hygiene Manager

1 month ago

Dubai, United Arab Emirates One&Only Royal Mirage Full time

Hygiene Manager
(13641)

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.

Gleaming in the vibrant heart of New Dubai, enveloped in private sands and luxuriant gardens, One&Only Royal Mirage is a sanctuary of traditional splendour where indulgence and excitement gloriously combine. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

With stunning resorts located across the globe and exciting expansion planned, Kerzner International currently has a fantastic opportunity for an experienced **Hygiene Manager **to join **One&Only Royal Mirage Hotel** in Dubai.

With the global growth of our brands, you will be an integral part of Resort’s success and your role goes beyond developing potential relationships with our clients where you will be responsible for establishing a food safety management system to ensure compliance to national, international food regulations, to ensure safe food to all customers, to have cost effective solutions in quality management, to boost customer confidence, and mandate in hygiene training.

**Key Duties and Responsibilities**
- Implement food safety management strategy and plans, including resource and systems to integrate within the property’s long-term strategy.
- Develop, direct & implement the designed food safety & hygiene standard.
- To ensure food safety & hygiene compliance objectives are met.
- To measure performance against established standards by regular hygiene walks / audits.
- To verify and filing all the documentation related to food safety standards so that they are compliant to set objectives.
- Update necessary changes in standards (internally and externally initiated) and on performance against standards.
- Participate to ensure the layouts of new outlets to ensure compliance with the food safety standard & the law.
- Develops, directs SOPs of food safety & hygiene standard for operation.
- Responsible for HACCP and other system certification.
- Liaise with Dubai Food Control Authorities & other regulatory bodies to ensure legal compliance.
- Liaise with third party laboratories to ensure microbiological sampling from the kitchen facilities.
- Liaises and co-operate with quality management and standards certification bodies.
- Investigate, analyze guest related food poisoning complaints and recommend corrective actions.
- To analyze the nature of cause of errors / complaints to identify areas needing improvement in process & system.
- Develop Supplier Quality Assurance program in liaison with purchasing department.
- To perform Supplier Audits, reporting non-conformance & upgrade the status to ensure the quality of the products entering the distribution, process & system.
- Approves the new supplier after conducting audit & subsequent assessment.
- Certified & approved trainer from Food Control Department to conduct in-house training.
- To conduct Basic Food Hygiene Training & refresher training to staff.
- To develop & implement retention sample procedures.
- Liaise with other departments to establish and implement necessary communication strategy for the improvement and awareness of food safety issues.
- Developing and implementing environmental strategies and action plans.
- Coordinating aspects of waste management, recycling and conservation.
- Leading the implementation of environmental policies and practices.
- Liaising with relevant bodies such as local authorities, public bodies and competent bodies.
- Auditing, analyzing and reporting environmental performance to internal and external stakeholders and regulatory bodies.
- Promoting and raising awareness, at all levels of the impact of emerging environmental issues.
- Developing and implementing environmental management systems to continually improve the impact of the hotel on the environment.
- Training staff at all levels in environmental issues and responsibilities.
- Participating in environmental education and research.

**Skills, Experience & Educational Requirements**
- Reading, writing and oral proficiency in the English language
- Masters in food science / Masters in related food science
- HACCP in Practice (Level 3 Award in Food Safety)
- Advanced Food Hygiene (Level 4 Award in Food Safety)
- Minimum 5 years’ experience in Food Hygiene & Quality Management in food industry / retail food industry with exposure to online quality assurance.

At One&Only creating **JOY** is at the forefron

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