Night Supervisor
4 days ago
**JOB MISSION**:_
A WATCHFUL EYE, A HELPING SPIRIT AND A PLAN FOR TOMORROW Your mission is to maintain the hotel's operations overnight; to represent management in all matters; to run checks and tasks and report for tomorrow. maintain security;
- **SPECIFIC JOB REQUIREMENTS **:_
- Manage the safe operation of the hotel during the night shift in a full duty manager capacity.
- Liaise on all guest requests and receive any walk-ins or visits.
- Manage the telephone and receive all calls.
- Maintain perimeter security and liaise with Security throughout the shift.
- Audit all traces and messages and MRS and report issues requiring to follow up.
- Conduct the full night audit procedure and issue all resulting reports for the morning.
- Prepare the trial balance from the days trading and investigate discrepancies.
- Cross-check room rates between correspondence, registration cards, and the actual amount charged/paid.
- Cross-check room rate codes in the PMS.
- Cross check and finalize all outstanding postings.
- Audit the city ledger and charges as per agreement and relevant documentation.
- Audit all transaction kinds including paid out, rebates, vouchers, and reversals.
- Audit guest balances and prepare high balances report.
- Audit all credit card transactions.
- Audit the front office cashiering report.
- Investigate all no shows and cancellations.
- Prepare all standing reports including daily operations, department summaries and high balances.
- Check or prepare lists of all arrivals and departures and quality assure reservations/folios prepare.
- Supervise department start-ups
**_REQUIREMENTS : _**
- Ethics/Integrity; Decision Making; Dependability ; Impact & Influence.Accountability; Winning Attitude; Learning and Continuous Development
- **Essential Personality Traits must include**:
Confident; Self Motivated;Outgoing & friendly ** **Desirable/Preferable*
Ambitious; Sense of Humour; Energetic ** **Knowledge & Language *
Good Working Knowledge of Front Office ProceduresGood Working Knowledge of Wish-netAdvanced Spoken and Written English ** **Education*
Minimum High School Graduate ** **Experience*
Minimum of 2-Years Experience as an FO Shift Leader/Supervisor Within 3 or 4 Star Hotels ** **Desirable/Preferable*
Minimum of 1-Year Similar Experience of previous experience working within hotels in the UAE/ Abudhabi.
**Salary**: From AED2,500.00 per month
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