Assistant Service Manager
2 weeks ago
**Job Purpose**
- Leading all aspects of operations independently as per the set standards and managing the event including set up, service delivery and post event closure
- People management and coordination of resources within the section including people, assets etc.
- To ensure cost-efficiency in line with the budget, deliver efficient service and smooth execution of the events within or outside Serving customers in a manner that enhances the business and image of the facility to support customer satisfaction and sales growth.
- Ensuring compliance with government regulations, adhere to company guidelines, policies and standard practices.
3. **Core Duties and Responsibilities**
**Description**
- Maintain productivity, quality service, creativity and guest satisfaction
- Manage, maintain and promote a culture of excellent customer service as per service standards
- Manages and executes the event as per the approved event details including setting appropriate work schedules for the team
- Perform and plan all other duties assigned by the Line Manager
- Adopt proactive approach to create, develop and implement innovative ideas in line with market trends
- Empowered to make decisions as per the authority matrix including situational management, proactive problem solving approach and awareness of escalation procedure
- Strong Product knowledge and information related to the event and the Department
- Achieves the budgeted revenue and expenses to ensure maximum profitability
- Ensures that grooming standards and hygiene standards are practiced and implemented on the floor by self and the team.
- Conduct regular training sessions with the assigned team to improve product
knowledge, service standards, policy procedures etc. and improve the services in operations.
- Follow and implement the Policies and Procedures
- Follow Hygiene and Food and Safety Procedures including accountability for FIFO
- Follow Guidelines and all directives from the Management
10%
**Formal Education-**
- High school Diploma or Degree or relevant Hotel School qualification or A minimum of 2 years’ experience in similar role or 3 years’ experience as Assistant Manager Level in well-established Hospitality Industry
- Basic Hygiene Certificate/HACCP Awareness
- Special Qualification : Fluent in English, Arabic Speaking is a plus
**Work Experience-**
- A minimum of 2 years’ experience in similar role or 3 years’ experience as Assistant Manager Level in well-established Hospitality
Industry
- Knowledge/Familiarity in Micros (Preferable)
- Experience in Management and Leadership roles
- Financial Reporting (Preferable)
**Job Types**: Temporary, Contract
Contract length: 4 months
**Salary**: AED7,000.00 - AED8,000.00 per month
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (preferred)
Application Question(s):
- DO YOU HAVE YOUR OWN VISA ?
- DO YOU HAVE YOUR OWN MEDICAL INSURANCE ?
- ARE YOU WILLING TO WORK FOR TEMPORARY ROLE?
**Education**:
- Bachelor's (preferred)
**Experience**:
- Hospitality Industry: 2 years (preferred)
- knowledge in Micros: 2 years (preferred)
- Financial Reporting: 1 year (preferred)
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