Customer Service
2 weeks ago
**Full Job Description**
**Job brief**
We are looking for a female Receptionist and call center to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks.
**What does a Receptionist do?**
As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.
To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus.
Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.
**Responsibilities**
- Greet and welcome guests as soon as they arrive at the office
- Direct visitors to the appropriate person and office
- Answer, screen and forward incoming phone calls
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
- Receive, sort and distribute daily mail/deliveries
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
- Order front office supplies and keep inventory of stock
- Update calendars and schedule meetings
- Arrange travel and accommodations, and prepare vouchers
- Keep updated records of office expenses and costs
- Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
**Requirements and skills**
- Proven work experience as a Receptionist, Front Office Representative or similar role
- Proficiency in Microsoft Office Suite
- Hands-on experience with office equipment (e.g. fax machines and printers)
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
- High school degree; additional certification in Office Management is a plus
**Salary**: AED2,500.00 - AED3,000.00 per month
Ability to commute/relocate:
- Sharjah: Reliably commute or planning to relocate before starting work (required)
**Language**:
- Arabic (required)
- English (required)
**Job Types**: Full-time, Permanent
**Salary**: AED2,500.00 - AED3,000.00 per month
-
Customer Service
4 weeks ago
Sharjah, United Arab Emirates Zahrat Al Ruman Ladies Salon Full timeGreeting and welcoming customers in a friendly and professional manner. - Tending to customer needs, inquiries, and complaints. - Informing hairdressers and beauticians about customer appointments and requirements. - Processing bookings and cancellations, and managing appointment schedules. - Ensuring that the reception area is kept clean and professional. -...
-
Customer Service
4 weeks ago
Sharjah, United Arab Emirates Machi.cellii Full timeWe need good communication skills on handling the Whats app reservation + web site, coordinate the suppliers **Job Types**: Full-time, Part-time, Temporary Contract length: 5 months Part-time hours: 5 per week **Salary**: AED1,500.00 - AED2,000.00 per month **Experience**: - customer service: 1 year (preferred) Ability to Commute: - Sharjah...
-
Customer Service Executive
1 month ago
Sharjah, United Arab Emirates BLS International Services Full timeAppointment slotting for prospective customers. - Understand the applicant requirement and provide appropriate advise / information - Documentation - scrutiny / checking and submission - Biometrics - finger print scanning - Collection, handover & deposit of Cash for the day. - Selling Value Added services **Other Requirements** - Excellent communication and...
-
Customer Service Executive
3 days ago
Sharjah, United Arab Emirates HAPPY WAY MEDICAL CENTER Full timeWe are urgently seeking an **FRESHER -FEMALE CUSTOMER SERVICE EXECUTIVE** to join our **CLINIC AT ROLLA STREET SHARJAH**. **Key Responsibilities**: - Greet and welcome patients, visitors, and vendors in a professional and friendly manner. - Manage patient check-ins, appointments, and maintain accurate patient records. - Answer and direct phone calls...
-
Customer Service Agent
4 weeks ago
Sharjah, United Arab Emirates al qaryah auction Full timeHiring for **social media and customer service | Emirati National | Female** ---------------------- - Closing Date: 29-Feb-2023 Field: Automotive Sectors Location: Sharjah Experience: 1-2 Years Exp in field/Working in automotive industry Qualification: Nil Languages Known: - English, Arabic **Job Type**: Permanent **Salary**: AED3,000.00 -...
-
Head of Customer Services
4 weeks ago
sharjah, United Arab Emirates Mackenzie Jones Full timeTo provide accurate, relevant and timely information on UAB's corporate banking products and services.To handle all transaction related customer queries w.r.t CBGs over the phone / email and resolve them.To resolve customers’ queries, complaints and problems tactfully, effectively and efficiently within agreed turn around times. Handle customer complaints...
-
Customer Service Executive
1 month ago
Sharjah, United Arab Emirates Zahrat Al Ruman Ladies Salon Full time**Salary**: From AED1,100.00 per month Ability to commute/relocate: - Sharjah: Reliably commute or planning to relocate before starting work (required) **Experience**: - customer service: 1 year (preferred)
-
Call Center Customer Service
3 weeks ago
Sharjah, United Arab Emirates SUNRISE Search and Support Inc. Full timeCustomer Assistance: Handle incoming calls from customers, addressing inquiries, resolving issues, and providing information about our products/services.Problem Resolution: Identify and escalate priority issues, ensuring prompt resolution and customer satisfaction.Maintain Records: Accurately document customer interactions and transactions in the CRM...
-
Customer Service Evaluator
4 days ago
Sharjah, United Arab Emirates SISA Full timeIf you are not residing in Sharjah, **DO NOT APPLY**: - If you are looking for a full-time job, **DO NOT APPLY** **________________________________________________** We are an international market research consultancy operating across the Middle East, currently looking for **part-time customer experience evaluators **who are residing in **Sharjah**, to...
-
Senior Manager
4 weeks ago
Sharjah, United Arab Emirates Nielsen Consumer LLC Full timeLead the team with a laser focus on delivering an unmatched service experience, ensuring every touchpoint is characterized by speed, accuracy, and solution-oriented approaches. Collaborate with various internal teams, including Customer Success, Customer Care, Operations, Technical Support, and Product Development, to align efforts, share insights, and drive...
-
Senior Manager Customer Service
4 weeks ago
Sharjah, United Arab Emirates NielsenIQ Full timeCollaborate with various internal teams, including Customer Success, Customer Care, Operations, Technical Support, and Product Development, to align efforts, share insights, and drive synergies in customer service delivery.Monitor and analyze key performance metrics, identifying trends and opportunities for improvement, and taking corrective action as needed...
-
Senior Manager
4 weeks ago
Sharjah, United Arab Emirates Nielsen Consumer LLC Full timeLead the team with a laser focus ondelivering an unmatched service experience, ensuring everytouchpoint is characterized by speed, accuracy, andsolution-oriented approaches. Collaborate withvarious internal teams, including Customer Success, Customer Care,Operations, Technical Support, and Product Development, to alignefforts, share insights, and drive...
-
Customer Sales and Service Agent
1 month ago
Sharjah, United Arab Emirates LETS VISA DOCUMENTS CLEARING SERVICES LLC Full timeJob Description: **Responsibilities**: 3. Answer inquiries and resolve issues promptly and professionally to ensure a positive customer experience. 5. Collaborate with other team members to streamline processes and improve service delivery. 6. Actively promote Let's Visa Documents Clearing Services LLC's offerings to potential clients and assist with sales...
-
Call Center Customer Service
3 weeks ago
Sharjah, United Arab Emirates SUNRISE Search and Support Inc. Full timeCustomerAssistance: Handle incoming calls from customers,addressing inquiries, resolving issues, and providing informationabout ourproducts/services.ProblemResolution: Identify and escalate priority issues,ensuring prompt resolution and customersatisfaction.MaintainRecords: Accurately document customer interactionsand transactions in the CRM (Customer...
-
Senior Manager Customer Service
4 weeks ago
Sharjah, United Arab Emirates NielsenIQ Full timeCollaborate with various internal teams,including Customer Success, Customer Care, Operations, TechnicalSupport, and Product Development, to align efforts, share insights,and drive synergies in customer servicedelivery.Monitor and analyze key performancemetrics, identifying trends and opportunities for improvement, andtaking corrective action as needed to...
-
Senior Manager Customer Service
1 week ago
sharjah, United Arab Emirates NielsenIQ Full timeCollaborate with various internal teams, including Customer Success, Customer Care, Operations, Technical Support, and Product Development, to align efforts, share insights, and drive synergies in customer service delivery.Monitor and analyze key performance metrics, identifying trends and opportunities for improvement, and taking corrective action as needed...
-
Senior Manager
1 week ago
sharjah, United Arab Emirates Nielsen Consumer LLC Full timeLead the team with a laser focus on delivering an unmatched service experience, ensuring every touchpoint is characterized by speed, accuracy, and solution-oriented approaches.Collaborate with various internal teams, including Customer Success, Customer Care, Operations, Technical Support, and Product Development, to align efforts, share insights, and drive...
-
Customer Service Executive- Freight
7 days ago
Sharjah, United Arab Emirates Hans Logistics Full timeIn-depth know-how about import /export /cross trade business by Air freight, Sea Freight & Land Freight On job experience of international freight forwarding job costing and quotations. Capability to handle freight enquiries, quotations and coordination with local and international clients. Experience in rate & service negotiations with Shipping lines...
-
Customer Service Executive
6 days ago
Sharjah, United Arab Emirates Galaxy Worldwide Shipping LLC Full timeKeeps track of customer correspondence and logs key account information and customer data. Helps prepare customer service reports by collecting and analyzing customer information Contributes to team effort by accomplishing related tasks as needed Pay: AED4,000.00 - AED5,000.00 per month **Experience**: - customer service: 1 year (preferred)
-
Customer Service Evaluator
3 days ago
Sharjah, United Arab Emirates SISA Full timeMaintaining a positive, empathetic, and professional attitude toward customers at all times.Responding promptly to customer inquiries.Communicating with customers through various channels.Acknowledging and resolving customer complaints.Knowing our products inside and out so that you can answer questions.Processing orders, forms, applications, and...