Senior Manager Customer Service

Lead the team with a laser focus on delivering an unmatched service experience, ensuring every touchpoint is characterized by speed, accuracy, and solution-oriented approaches. Collaborate with various internal teams, including Customer Success, Customer Care, Operations, Technical Support, and Product Development, to align efforts, share insights, and drive...

Collaborate with various internal teams, including Customer Success, Customer Care, Operations, Technical Support, and Product Development, to align efforts, share insights, and drive synergies in customer service delivery.Monitor and analyze key performance metrics, identifying trends and opportunities for improvement, and taking corrective action as needed...

Lead the team with a laser focus ondelivering an unmatched service experience, ensuring everytouchpoint is characterized by speed, accuracy, andsolution-oriented approaches. Collaborate withvarious internal teams, including Customer Success, Customer Care,Operations, Technical Support, and Product Development, to alignefforts, share insights, and drive...

Collaborate with various internal teams, including Customer Success, Customer Care, Operations, Technical Support, and Product Development, to align efforts, share insights, and drive synergies in customer service delivery.Monitor and analyze key performance metrics, identifying trends and opportunities for improvement, and taking corrective action as needed...

Lead the team with a laser focus on delivering an unmatched service experience, ensuring every touchpoint is characterized by speed, accuracy, and solution-oriented approaches.Collaborate with various internal teams, including Customer Success, Customer Care, Operations, Technical Support, and Product Development, to align efforts, share insights, and drive...

Greeting and welcoming customers in a friendly and professional manner. - Tending to customer needs, inquiries, and complaints. - Informing hairdressers and beauticians about customer appointments and requirements. - Processing bookings and cancellations, and managing appointment schedules. - Ensuring that the reception area is kept clean and professional. -...

We are urgently seeking an **FRESHER -FEMALE CUSTOMER SERVICE EXECUTIVE** to join our **CLINIC AT ROLLA STREET SHARJAH**. **Key Responsibilities**: - Greet and welcome patients, visitors, and vendors in a professional and friendly manner. - Manage patient check-ins, appointments, and maintain accurate patient records. - Answer and direct phone calls...

To provide accurate, relevant and timely information on UAB's corporate banking products and services.To handle all transaction related customer queries w.r.t CBGs over the phone / email and resolve them.To resolve customers’ queries, complaints and problems tactfully, effectively and efficiently within agreed turn around times. Handle customer complaints...

We need good communication skills on handling the Whats app reservation + web site, coordinate the suppliers **Job Types**: Full-time, Part-time, Temporary Contract length: 5 months Part-time hours: 5 per week **Salary**: AED1,500.00 - AED2,000.00 per month **Experience**: - customer service: 1 year (preferred) Ability to Commute: - Sharjah...

Customer Assistance: Handle incoming calls from customers, addressing inquiries, resolving issues, and providing information about our products/services.Problem Resolution: Identify and escalate priority issues, ensuring prompt resolution and customer satisfaction.Maintain Records: Accurately document customer interactions and transactions in the CRM...

Appointment slotting for prospective customers. - Understand the applicant requirement and provide appropriate advise / information - Documentation - scrutiny / checking and submission - Biometrics - finger print scanning - Collection, handover & deposit of Cash for the day. - Selling Value Added services **Other Requirements** - Excellent communication and...

Leading the workforce function responsible for short-term and long-term workload forecasting, scheduling, real-time resource management and proactively working to meet daily metrics by staying in constant communication with multiple customer service teams across several locations. - Ensuring delivery of key metrics, staffing budgets, training requirements...

Job Description: **Responsibilities**: 3. Answer inquiries and resolve issues promptly and professionally to ensure a positive customer experience. 5. Collaborate with other team members to streamline processes and improve service delivery. 6. Actively promote Let's Visa Documents Clearing Services LLC's offerings to potential clients and assist with sales...

Hiring for **social media and customer service | Emirati National | Female** ---------------------- - Closing Date: 29-Feb-2023 Field: Automotive Sectors Location: Sharjah Experience: 1-2 Years Exp in field/Working in automotive industry Qualification: Nil Languages Known: - English, Arabic **Job Type**: Permanent **Salary**: AED3,000.00 -...

We are looking Customer service staff to manage customer queries and complaints for a fast food restaurant. **Responsibilities**: - Interact with existing and potential customers through phone, whatsapp, social media (Instagram, Facebook, etc.), working on increasing conversions of the sales funnel - Answer customer queries, convert leads into buyers -...

CustomerAssistance: Handle incoming calls from customers,addressing inquiries, resolving issues, and providing informationabout ourproducts/services.ProblemResolution: Identify and escalate priority issues,ensuring prompt resolution and customersatisfaction.MaintainRecords: Accurately document customer interactionsand transactions in the CRM (Customer...

We’re recruiting ‘Senior Leasing Manager – Retail’ for one of our client based in Sharjah, UAE.Job Description:In this role, we’re looking for someone who is responsible to manage overall retail facility function including areas of property management, mall facilities and services, tenant management, leasing support, marketing & promotions.Key...

In-depth know-how about import /export /cross trade business by Air freight, Sea Freight & Land Freight On job experience of international freight forwarding job costing and quotations. Capability to handle freight enquiries, quotations and coordination with local and international clients. Experience in rate & service negotiations with Shipping lines...

**Salary**: From AED1,100.00 per month Ability to commute/relocate: - Sharjah: Reliably commute or planning to relocate before starting work (required) **Experience**: - customer service: 1 year (preferred)

**Salary**: From AED1,100.00 per month Ability to commute/relocate: - Sharjah: Reliably commute or planning to relocate before starting work (required) **Experience**: - customer service: 1 year (preferred) Application Deadline: 30/06/2023