Guest Service Agent
1 week ago
To establish and maintain a happy working relationship with all Front Office staff and other departments such as Housekeeping, Room Service, Engineering, Sales, etc. to ensure a smooth and efficient operation.
- To be completely familiar with the hotel procedures, policies and standards related to guest service.
- To develop a fine reputation for hotel ensuring that it’s policies, products and services are acceptable to the guests
- To be familiar with hotel product knowledge.
- To strictly adhere to hotel standards at all Times.
- To be fully aware of fire Safety procedures and evacuation plan.
- Ensuring all arriving guests are escorted to assigned rooms
- To attend all training programs as per Hotel or Department training plan.
- To maintain a discreet and confidential attitude to all guest’s information.
- To help and assist with on-the-job training and orienting all new comers to the department.
- To be cost conscious with regards to printing and stationaries and avoid wastage, ensuring cost control for department expenses.
- To be familiar and able to operate all office equipment such as computers, fax machines, photocopies, key-card system, telephones etc. and to report any abusing, misusing or malfunctioning of this equipment to F.O.M.
- To provide a willing, warm and timely response to all guest’s requests.
- To provide a professional image through appearance, behavior and punctuality following the company policy of hygiene and grooming.
- To ensure correct postings of all guest charges
- To maintain discrete and confidential attitude, with regards to rates, sales strategies and source of bookings
- To serve as an information consultant on services and facilities of the hotel, and to be aware of the local area (i.e. Tourist attractions, landmarks etc.) and happenings
-
Guest Service Agent
7 days ago
Sharjah, United Arab Emirates IBIS STYLES Full time**Guest Service Agent** ***First impressions are everything! As a Guest Service Agent, you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us. **What is in it for you?** - Opportunity to develop your talent and grow within your property and across the world! - Learning...
-
Guest Service Agent
2 months ago
Sharjah, United Arab Emirates AccorHotel Full time**Company Description** Join** us at Accor, **where** life pulses **with** passion!** As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all...
-
Guest Service Agent
7 months ago
Sharjah, United Arab Emirates Hotel Apartments Full timeTwo years’ experience working for hotel as GSA. - Strong organisation and time management skills - Proven ability to work efficiently in a demanding and fast paced environment - Computer proficiency in Word & Excel. - Excellent written and oral communication skills - Offer consistently professional, friendly, warm and engaging service - Keen attention to...
-
Guest Service Agent
6 months ago
Sharjah, United Arab Emirates Hotel Apartments Full timeMust have at least 2 years experience in the same role in a 4 star property. - Good English communication skills, Arabic speaking is an advantage. - Has positive outlook and outgoing personality. - Must be flexible with multiple shifts. - Must be available in U.A.E. and can join immediately. - Willing to work in Sharjah Basic salary: AED 1,500.00 Meal...
-
Guest Service Agent
8 months ago
Sharjah, United Arab Emirates Hilton Full timeGuest Service Agent - Arabic Speaker Preferred A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to...
-
Guest Service Agent
4 months ago
Sharjah, United Arab Emirates Hilton Full timeGuest Service Agent - Arabic Speaker Preferred A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to...
-
Guest Service Agent
5 months ago
Sharjah, United Arab Emirates Hilton Full timeGuest Service Agent - Arabic Speaker Preferred A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to...
-
Guest Service Agent
7 months ago
Sharjah, United Arab Emirates Hilton Full timeGuest Service Agent - Arabic Speaker Preferred A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to...
-
Guest Service Agent
7 months ago
Sharjah, United Arab Emirates Hotel Apartments Full timeWe are currently looking for Guest Service Agent. - Male - Minimum 1-2 year's experience in a similar role in a 4 star hotel. - Fluency in English written and verbal communication skills. - Can join immediately - Must be flexible with multiple shifts **Job Types**: Full-time, Permanent Ability to commute/relocate: - Sharjah: Reliably commute or planning...
-
Guest Service Agent
9 months ago
Sharjah, United Arab Emirates Hilton Full timeA Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from...
-
Guest Service Agent
3 months ago
Sharjah, United Arab Emirates The Act Hotel Full time**Key Responsibilities**: - **Guest Interaction & Assistance**: - Greet guests warmly upon arrival and during their stay. - Assist guests with check-in and check-out procedures, ensuring accurate and efficient registration and billing. - Handle inquiries about room availability, hotel facilities, and local attractions. - **Reservations & Room...
-
Guest Service Agent
4 weeks ago
Sharjah, United Arab Emirates Corniche Hotel Sharjah Full timeEnsures incoming guests are given the highest possible personal service. - Maintains effective communication with all related departments to ensure smooth service delivery. - Receives guests in a professional and friendly manner, satisfying guest expectations from arrival till departure. - Greets guests on their arrival ensuring they feel expected and...
-
Guest Service Agent
2 weeks ago
Sharjah, United Arab Emirates TIME Hotels Full time**1.** **Specific Duties and Responsibilities**: 1.1 Ensures incoming guests are given the highest possible personal service. 1.2 Maintains effective communication with all related departments to ensure smooth service delivery. 1.3 Receives guests in a professional and friendly manner, satisfying guest expectations from arrival till departure. 1.4 Greets...
-
Guest Service Agent
4 months ago
Sharjah, United Arab Emirates Hotel Apartments Full timeThe primary duties of the guest service representative are to assist guests with check-in & check-out processes, provide guests with hotel services information, and accommodate guests during their stay in an attentive, courteous and friendly manner. **Qualifications**: - High School diploma or equivalent required. - Experience in a 4 star hotel is...
-
Guest Service Agent
7 months ago
Sharjah, United Arab Emirates The Act Hotel Full timeTo establish and maintain a happy working relationship with all Front Office staff and other departments such as Housekeeping, Room Service, Engineering, Sales, etc. to ensure a smooth and efficient operation. - To be completely familiar with the hotel procedures, policies and standards related to guest service. - To develop a fine reputation for hotel...
-
Guest Service Agent
3 months ago
Sharjah, United Arab Emirates Hotel Apartments Full timeThe primary duties of the guest service representative are to assist guests with check-in & check-out processes, provide guests with hotel services information, and accommodate guests during their stay in an attentive, courteous and friendly manner. **Qualifications**: - High School diploma or equivalent required. - Experience in a 4 star hotel is...
-
Reservations Agent
8 months ago
Sharjah, United Arab Emirates Hilton Full timeReservations Agent A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A...
-
Reservations Agent
9 months ago
Sharjah, United Arab Emirates Hilton Full timeReservations Agent A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A...
-
Reservations Agent
9 months ago
Sharjah, United Arab Emirates Hilton Full timeA Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property. **What will I be doing?** As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is...
-
Guest Service Agent
8 months ago
Sharjah, United Arab Emirates Hilton Full timeA Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Receptionist, you will provide reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete...