Front Desk Receptionist

2 weeks ago


Dubai, United Arab Emirates Roxana Aesthetics Clinic Full time

**Full Job Description**

We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks. This person will be someone who can make an immediate impact, has a track record of showing initiative, is willing to collaborate, and possesses the ideal balance of experience and potential for future advancement.

**GENERAL JOB DESCRIPTION**

The receptionist will be the first point of contact for Sterling Medical so they will need to make a good first impression. Roxana Aesthetics Clinic wants someone on the front lines who has a professional appearance and attitude. Our receptionist duties include offering administrative support across the organization. They will welcome guests and greet people who visit the clinic. They will also coordinate front-desk activities, including verifying patients as well as collecting the payment and information.

To be successful as a receptionist, they should also be Multitasking and stress management skills are essential for this position.

**MAJOR DUTIES AND RESPONSIBILITES**

1. Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately. Educate and assists patients and provide information to the patient.

2. Answer, screen and forward incoming phone calls in a professional and courteous manner.

3. Prepares an order for the front office supplies and keeps inventory of stock. Works closely with the manager to determine appropriate levels of supplies. Turns in the order for manager to place.

5. Perform other clerical receptionist duties such as scanning, filing, photocopying, transcribing and faxing. This is maintained throughout the day and all completed before leaving the shift.

6. Collecting payments and post them to the correct accounts. This includes collecting co-pays prior to the patient being seen and collecting balances for services and/or supplies before the patient leaves. Maintains an accurate funds log for all money received and posted by the receptionist for the day. Count the cash drawer at the beginning and end of each shift and initial that this procedure was done. Maintain an accurate funds log of the money in the cash drawer. Have a clear understanding of the payment process within the EMR to include save/finalize, running a credit card, and issuing a credit back to a credit card. Writes a hand receipt for all CASH received.

8. Reports to work on time and unlocks the front door and opens the clinic. Maintains the cleanliness of the reception room throughout the shift. Makes sure the reception bathroom is clean and in working order.

9. Makes sure that all forms used for gathering patient data, patient information, and patient handouts on policies or procedures are up to date and accurate. Maintains a file for these forms that can be readily handed out if requested by the patient.

Secondary Responsibilities:
c. Contributes to team effort by accomplishing related tasks as needed.

**MINOR DUTIES AND RESPONSIBILITIES**

1. Meets dress code standards; appearance is neat and clean.

2. Completes annual educational requirements.

3. Maintains regulatory compliance.

4. Maintains patient confidentiality at all times.

5. Reports to work on time and as scheduled.

6. Attends annual review and performs in-services regarding compliance issues.

7. Works at maintaining a good rapport and cooperative working relationship with physicians, departments, staff and Governing Body.

8. Represents the organization in a positive and professional manner.

9. Ensures compliance with policies and procedures regarding department operations, privacy, fire safety, emergency management and infection prevention and control.

10. Complies with all organizational policies regarding ethical business practices.

11. Communicates the mission, ethics and goals of the facility.

12. Wears identification while on duty; uses computerized timeclock correctly.

**Salary**: AED5,000.00 - AED8,000.00 per month

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- 2year and above (required)

**Language**:

- Russian, English (required)



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