Delivery Station Liaison

3 weeks ago


Dubai, United Arab Emirates Q-Express Documents Transport Full time

Fluent english (written/spoken)
- 1 to 2 years of experience in Customer Service
- Experience with Microsoft Office, Outlook, Word and Excel
- Self-discipline, quick learning, diligence and proactivity
- Available to travel for a week of training

The Delivery Station Liaison is an in-station customer service associate that enables real-time, hands-on investigation of where a package is and how Amazon can deliver it to a customer as quickly as possible.

It also allows customers to contact local experts so they can get more accurate and up-to-date information about their orders and how Amazon is addressing any delivery issues. The job requires excellent planning skills and a strong inclination to achieve goals. Excellent individual analytical and problem-solving skills are required in order to offer timely solutions and timely deliveries.

The Delivery Station Liaison will work under limited Manager supervision, and the majority of the decisions will be taken independently and will require a high level of accuracy. Good knowledge of English is required.

Role and Responsibility
- Resolving conflicts and setting appropriate expectations with customers
- Clearly understanding and responding appropriately to, the issues that customer present.
- Working autonomously, making complex analytical decisions with little or no guidance.
- Communicating with third party couriers
- The Delivery Station Liaison provides on-site localized customer service to enable effective realtime investigation of a parcel's location and how Amazon can deliver it to the customer as quickly as possible.
- The onsite nature of the role allows customers to contact local experts so they can get more accurate and up-to-date information about their orders and how Amazon is addressing any delivery issues.
- The Delivery Station Liaison attends regular face-to-face meetings with third party Delivery Service Providers to effectively advocate for the customer and drive re-attempts, including shipment “rescue routes” where possible.
- At ease working in a diverse group and contributing to an inclusive culture
- Previous experience in logistics roles
- Excellent performance in the current role / job



  • Dubai, United Arab Emirates Amazon Full time

    The Delivery Station Liaison will work under limited Manager supervision, and the majority of the decisions will be taken independently and will require a high level of accuracy. Good knowledge of English is required.Role and Responsibility Communicating with customers directly via phone and emailResolving conflicts and setting appropriate expectations with...


  • Dubai, United Arab Emirates Amazon Full time

    The Delivery Station Liaison will work underlimited Manager supervision, and the majority of the decisions willbe taken independently and will require a high level of accuracy.Good knowledge of English is required.Roleand ResponsibilityCommunicating with customers directlyvia phone and emailResolving conflicts andsetting appropriate expectations...


  • Dubai, United Arab Emirates Amazon UAE Full time

    Remotely lead a team of 17-25 DSL agentsAnalyse performance and metrics.Join Weekly Business Review calls with Group and Operations Managers to report on performance and share action plans where required.Coach agents to continuously improve performanceAudit customer contacts and take part in calibration sessions to ensure we maintain a high bar for customer...


  • dubai, United Arab Emirates Amazon UAE Full time

    Remotely lead a team of 17-25 DSL agentsAnalyse performance and metrics.Join Weekly Business Review calls with Group and Operations Managers to report on performance and share action plans where required.Coach agents to continuously improve performanceAudit customer contacts and take part in calibration sessions to ensure we maintain a high bar for customer...


  • dubai, United Arab Emirates Amazon UAE Full time

    Remotely lead a team of 17-25 DSL agentsAnalyse performance and metrics.Join Weekly Business Review calls with Group and Operations Managers to report on performance and share action plans where required.Coach agents to continuously improve performanceAudit customer contacts and take part in calibration sessions to ensure we maintain a high bar for customer...


  • Dubai, United Arab Emirates Amazon UAE Full time

    Remotely lead a team of 17-25 DSLagentsAnalyse performance andmetrics.Join Weekly Business Review calls withGroup and Operations Managers to report on performance and shareaction plans where required.Coach agents tocontinuously improve performanceAudit customercontacts and take part in calibration sessions to ensure wemaintain a high bar for...


  • Dubai, United Arab Emirates Grace Link Delivery Full time

    We are looking for responsible Delivery Drivers with their own vehicles to distribute products promptly to our customers in **DUBI **.A Must have complete knowledge and experience of locations. Experience as delivery driver will be preffered. we will pay you **4.5 AED** pr successful delivery **Requirements**: Valid Passport Valid Visa Driving License with...


  • Dubai, United Arab Emirates Grace Link Delivery Full time

    We are looking for responsible Delivery Drivers with their own vehicles to distribute products promptly to our customers in **DUBI **.A Must have complete knowledge and experience of locations. Experience as delivery driver will be preffered. we will pay you **4.5 AED** pr successful delivery **Requirements**: Valid Passport Valid Visa Driving License with...


  • Dubai, United Arab Emirates myGwork - LGBTQ+ Business Community Full time

    DescriptionAMZL Sr. Station Leaders are responsible for all budgetary, people development and operations objectives for an Amazon Logistics Delivery Station (DS). Additional responsibilities include managing and leading a team of Operations, Area and Shift Managers, coaching and mentoring the team to ensure performance objectives are met, building positive...


  • Dubai, United Arab Emirates myGwork - LGBTQ+ Business Community Full time

    DescriptionAMZLSr. Station Leaders are responsible for all budgetary, peopledevelopment and operations objectives for an Amazon LogisticsDelivery Station (DS). Additional responsibilities include managingand leading a team of Operations, Area and Shift Managers, coachingand mentoring the team to ensure performance objectives are met,building positive...


  • Dubai, United Arab Emirates KEOLIS Full time

    The purpose of this position is to support the Station Master and Passenger Services Department to deliver a safe, reliable, world class, and customer focused train service. As a safety critical role within the organisation, the Assistant Station Master will be required to drive the train in the mainline only during recovery for emergency, degraded or other...


  • Dubai, United Arab Emirates GazMin Motors LLC Full time

    Job Description: We, **GazMin Motors** are seeking a proactive and detail-oriented Authority Liaison Officer to facilitate the registration, processing, and delivery of motorbikes to clients in the United Arab Emirates. As an Authority Liaison Officer, you will be responsible for coordinating with relevant governmental authorities, ensuring compliance with...

  • Head of services

    1 week ago


    dubai, United Arab Emirates Station Vending Machine LLC. Full time

    Station Vending Machines Seeks Technical Leader:Do you have a passion for technical excellence, a deep understanding of coffee vending machines, and a knack for leading high-performing teams? Are you a results-oriented professional with a minimum of 5 years of experience in the vending machine industry?Station Vending Machines, a leading provider of...


  • dubai, United Arab Emirates Mediclinic Full time

    Client Liaison Jobs in Dubai | Mediclinic CareersGeneral Description:To guide, monitor and manage the overall patient and client journey and drive set sales and marketing targetsJob Responsibilities:Drive the client journey and overall patient experience in the clinic through effective service delivery and patient registration and billing processesDeliver...


  • Dubai, United Arab Emirates Jobs for women in Dubai and UAE Full time

    Front of House and Parent Liaison Officer at Sunmarke School - AdministrationListed On: 15 May 2024 Expires On: 14 June 2024 - Dubai- Sunmarke School has a vacancy open for a Front of House & Parent Liaison Officer in Dubai.Job Role: We are looking to appoint an experienced and enthusiastic Front of House & Parent Liaison Officer for Sunmarke School. Main...

  • Walk in Interview

    4 weeks ago


    Dubai, United Arab Emirates Prime Strategy Consultants Full time

    WALK IN INTERVIEW!!! Position Name: Delivery Driver Location: Dubai Date: 03rd November 2023 (Friday) Time: 10 am to 1pm Location: Office No: 106, 1st floor, Mozna Building, Near Al nahda metro station exit 2, Dubai, UAE **Salary**: AED2,300.00 - AED2,400.00 per month License/Certification: - UAE Two wheeler license (required)


  • dubai, United Arab Emirates dnata Full time

    Maintenance Supervisor – Fuel Station Jobs in Dubai | dnata CareersJob Responsibilities:Monitor available stocks, prepare purchase requisitions on daily basis for required quantity of fuel, forward to suppliers 24 hours before the required date.Ensure requested fuel products are delivered by the suppler on time, cross check the delivery advice for...


  • Dubai, United Arab Emirates watermelon delivery services LLC Full time

    **Hiring For Talabat** Commission Base with 10 AED plus distance per delivery Immediate Joining is must required. CONTACT NUMBER**:+971 50 899 2380** **Complimentary Food Provided with handsome Tips** Easy Job with near by range delivery zones **Come with Passport and Join Today.** We are currently looking for multiple deliver riders / bikers with...


  • Dubai, United Arab Emirates watermelon delivery services LLC Full time

    Americano International Food Chain Jobs Immediate Joining is must required. CONTACT NUMBER**:+971 50 899 2380** FIXED Salary **AED 2800** **Complimentary Food Provided with handsome Tips** Easy Job with near by range delivery zones **Come with Passport and Join Today.** (Jointing Deadline : 18 Feb 2024) We are currently looking for multiple deliver...


  • dubai, United Arab Emirates Emirates Full time

    Agile Delivery Manager Jobs In Dubai | EmiratesApply Also:Chief Architect Jobs In Sharjah | QuadcodeAs an Agile Delivery Manager you’ll be responsible for planning, leading, organising and motivating scrum teams either within a Release Train or outside to achieve a high level of performance and quality in the delivery of outputs that provide exceptional...