Administrative Assistant

2 weeks ago


Dubai, United Arab Emirates Abou Naja Intellectual property Full time

**Job description**

**Key Responsibilities**:

- Respond to customer and client inquiries promptly and professionally, ensuring accurate information is provided.
- Address and resolve customer, visitor, and client issues or complaints in a courteous and timely manner.
- Schedule and manage appointments, maintaining an organized and up-to-date appointment calendar.
- Guide clients to the appropriate department or resource, facilitating a seamless experience.
- Discuss and explain service information clearly to customers and clients, ensuring understanding.
- Collect and accurately record required data and documentation from clients.
- Distribute necessary information, materials, and documentation to customers, clients, and colleagues as needed.
- File and maintain electronic records systematically, ensuring accessibility and confidentiality.
- Proofread documents, records, and correspondence to ensure accuracy and completeness.
- Prepare routine reports as required by management.

**Qualifications**:

- High school diploma or equivalent; associate or bachelor’s degree preferred.
- Proven experience in customer service or client relations role is advantageous.
- Excellent verbal and written communication skills in English.
- Strong organizational and time management abilities.
- Proficiency in MS Office (Word, Excel, Outlook) and experience with CRM software preferred.
- Ability to work independently and collaboratively in a team environment.
- Attention to detail and accuracy in data entry and documentation.
- Professional demeanor and strong interpersonal skills.

**What you can expect**:

- Employment Visa.
- Medical Insurance.
- Annual ticket (for employee only).
- A team who believes in growth and development

Pay: AED3,000.00 - AED5,000.00 per month

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (preferred)

**Language**:

- Arabic (required)
- English fluently (required)



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