Front Desk Manager/ Receptionist
2 weeks ago
The position of front desk manager entails **managing the reception area, coordinating all front desk activities, and supervising the support staff**. Front desk managers also compile reports for management, including occupancy reports and financial information.
**JOB DESCRIPTION**
- Greet and attend to patients in person and over the phone.
- Professionally assist doctors, staff, visitors, and patients
- Answer all phone calls in a professional and courteous manner
- Maintain confidentiality of all doctor, staff, and patient information.
- Schedule appointments between doctors and patients.
- Liaise between medical departments with discretion and professionalism
- Adhere to policy and procedures during all activates.
- Assist with admissions/treatment as per agreed protocols
- Communicate medical results to patients under clinical supervision.
- Complete accurate documentation of patient visits.
**REQUIREMENTS**:
- Bachelors degree (essential).
- 2 years of experience at a healthcare facility in a medical receptionist role (essential).
- Working knowledge of medical terminology and insurance coding (highly advantageous).
- Innovative thinker with strong conceptual and problem-solving skills.
- Meticulous attention to detail with the ability to multi-task.
- Strong organizational, administrative, and planning skills.
- Ability to work under pressure and react effectively to emergency situations.
- Excellent documentation, communication, and IT skills.
- Passionate about healthcare excellence.
Pay: AED3,000.00 - AED4,000.00 per month
Application Deadline: 31/05/2024
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