Guest Relations Coordinator

3 weeks ago


Dubai, United Arab Emirates ALH Properties Full time

Job Description: Guest Coordinator

**The role of the Guest Coordinator is to be the go to friendly face, point of contact for the stay - and the fond farewell until the next time.**

The details of this role include but are not limited to the below. As we want our Guest Coordinator’s to make our guests feel at home away from home.
- Ensure the units are continuously operating at 100% - Impeccable Standard.
- Ensure all occupants of the units are correctly registered upon check-in as per the standards of the building.
- "Full payment and deposit to be collected before key handover and check in. Refer to below for deposit guidelines (no payment and deposit no check in) - As well as extensions.
- Explain all facilities in the apartment and property to guest.
- All guests must be contacted prior to departure to confirm check out time or extension and discuss departure procedures/agreements.
- Inspection of unit upon check-out for damages, report and submit for charging via Deposit. Must have a very keen eye for detail - and passion for hospitality work.
- Check out cleaning to be scheduled one day prior to departure.
- Inspection and clearance of the unit for the next check-in to be done by the coordinator.
- Apartment access cards and parking access cards must be collected according to what is provided upon Check-in - Lost access cards/keys to be charged to guest.
- Deposit refund to be processed after inspection of apartment (According to deposit refund policies)
- All guest viewing requests must come through reservation and are handled by the Vacation Homes agent handling the unit.
- All maintenance requests, coordination, and follow-up on completion to be done by Guest Coordinator
- Scope of work covers the above as well as going the extra mile for our guests to ensure we stand out as a 5-star Holiday Homes company to our Owner’s and Guests alike.
- UAE driving licence and Dubai knowledge is required.
- This position is urgent so we need the chosen applicant to be available immediately.

If this sounds like you, get in touch with us

**Salary**: AED2,999.00 - AED4,999.00 per month

Ability to commute/relocate:

- Dubai: Reliably commute or planning to relocate before starting work (required)



  • Dubai, United Arab Emirates Xclusive Boat Charter llc Full time

    **Key Responsibilities**: - Greet and assist guests in the boarding area, escorting them to their designated boats. - Provide clear guidance and information to guests regarding boarding procedures and boat schedules. - Coordinate closely with the operations team to ensure timely departures and smooth logistics. - Address guest inquiries and resolve any...


  • Dubai, United Arab Emirates Xclusive Boat Charter llc Full time

    **Key Responsibilities**: - Greet and assist guests in the boarding area, escorting them to their designated boats. - Provide clear guidance and information to guests regarding boarding procedures and boat schedules. - Coordinate closely with the operations team to ensure timely departures and smooth logistics. - Address guest inquiries and resolve any...


  • Dubai, United Arab Emirates Marriott International, Inc Full time

    **Job Number** 24025893 **Job Category** Rooms & Guest Services Operations **Location** Bulgari Resort Dubai, Jumeirah Bay Island, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Assist staff with expediting problem payments (e.g.,...

  • Guest Relation

    7 months ago


    Dubai, United Arab Emirates WOW Real Estate Development Full time

    WOW Real Estate Development is currently looking for Female Leasing Coordinator - Guest Relation Open to Western/European/Russian nationals **Responsibilities**: - Able to prepare all rental and sales documents (Booking forms, sales offers, etc.) - Managing after-sales admin work - Monitor, check, follow up and compile & monitor purchasers’ requests,...


  • Dubai, United Arab Emirates Jumeirah Restaurants LLC Full time

    **Job Title: Guest Relation Manager** **Location: Dubai** **Resposnsibilities**: - Respond to any questions, needs and desires of guests, and follow up with guests to ensure their requests have been met to their satisfaction - Respond to guests needs and anticipate their unstated ones Expect and react promptly to guests’ requirements and inquires -...


  • Dubai, United Arab Emirates JUNS Full time

    **Job Title: Guest Relation Manager** **Location: Dubai** **Only Female from Russia or Western Countries** **Resposnsibilities**: - Respond to any questions, needs and desires of guests, and follow up with guests to ensure their requests have been met to their satisfaction - Respond to guests needs and anticipate their unstated ones Expect and react...


  • Dubai, United Arab Emirates Mercure Hotel Suites & Apartments Full time

    **Job Title**: Guest Relations Manager **Job Summary**: The Guest Relations Manager is responsible for ensuring that all guests have a memorable and enjoyable experience by providing high-quality service. This role involves overseeing guest relations operations, handling guest feedback, and leading a team to meet the needs and expectations of guests. **Key...


  • Dubai, United Arab Emirates The Smart Concierge Full time

    **Guest Relations Executive** **Company description** The Smart Concierge is the UAE's short-term rental operator specializing in high end residential accommodation for holiday makers and corporate travelers. As part of our expansion, we are looking for **Guest Relations Executive **to oversee customer experiences in our holiday homes. **Job...

  • Guest Relations Agent

    4 weeks ago


    Dubai, United Arab Emirates The First Collection Full time

    Overview: Join TRYP by Wyndham Dubai for a rewarding career where exceptional hospitality defines every guest’s stay. Located in Barsha Heights, TRYP features 650 modern rooms spanning studios to premium suites, catering to business travellers and families alike. As an urban retreat, TRYP has a host of premium facilities, including three dining venues, a...


  • Dubai, United Arab Emirates Kennedy Property Full time

    **The Company**: Kennedy Property Group have the UAE's largest short term rental company with offices in Dubai and Abu Dhabi. We are searching for an enthusiastic Guest Relations Executive to oversee customer experiences in our holiday homes. **Responsibilities**: - Direct communications with guests before arrival to coordinate a smooth check-in, welcoming...


  • Dubai, United Arab Emirates Kennedy Property Full time

    **The Company**: Kennedy Property Group have the UAE's largest short term rental company with offices in Dubai and Abu Dhabi. We are searching for an enthusiastic Guest Relations Executive to oversee customer experiences in our holiday homes. **Responsibilities**: - Direct communications with guests before arrival to coordinate a smooth check-in, welcoming...


  • Dubai, United Arab Emirates Rich Route Holiday Homes L.L.C Full time

    **We are Urgently looking for Guest Relation Supervisor** - Visa + Free Accommodation+ Attractive Salary Package Job Descriptions Must Have: - Greeting guests upon arrival, provide a personalized and warm welcome, and assist with the check-in process. Always alert to respond towards guest needs, inquiries, and requests promptly and accurately, maintaining...


  • Dubai, United Arab Emirates MIE Holiday Homes Rental Full time

    Responsibilities: Direct communications with guests before arrival to coordinate a smooth check-in, welcoming guests during check-in and giving a fond farewell to guests while checkout. Ensure that all check-ins and checkouts are handled smoothly through efficient communication with building developers, without unnecessary delay or discomfort to any...


  • Dubai, United Arab Emirates DUBAI INTERNATIONAL HOTEL Full time

    Greeting guests on arrival. - Undertaking front desk service duties. - Administering check-in and check-outs. - Assigning rooms and issuing keys. - Delivering mail and messages. - Processing guest payments and managing bills. - Coordinating with porters, concierge, kitchen staff and housekeeping. - Acting as a central source of information for guests during...


  • Dubai, United Arab Emirates HARMONY MEDICAL CENTER Full time

    **Harmony Medical Group** is looking for a passionate, versatile **GUEST RELATIONS SUPERVISOR** to join our team. As a **GUEST RELATIONS SUPERVISOR**, you will be responsible for maintaining good patient relations & making sure that the patients will have an excellent experience. Could you be the perfect fit for our featured job? **Responsibilities** -...


  • Dubai, United Arab Emirates Hi Guests Vacation Homes Rental LLC Full time

    We are looking for a Guest Relations Manager to make our clients feel welcome and ensure their pleasant and comfortable stay for our Holiday homes. **Responsibilities**: - Provide upscale guest service experiences for clients throughout their stay - Ensure clients are properly greeted upon their arrival by our GSA - Monitor daily bookings and ensure...

  • Guest Relation Agent

    7 months ago


    Dubai, United Arab Emirates Beehive HR Full time

    We are seeking for service crew for our Hotel Client for Dubai. **Responsibilities**: - Greet and welcome guests upon arrival with warmth and professionalism. - Assist guests with check-in and check-out procedures, ensuring efficiency and accuracy. - Address guest inquiries and provide information about hotel facilities, services, and local attractions. -...


  • Dubai, United Arab Emirates SAMS Real Estate Brokerage Full time

    The Guest Relations Officer plays a crucial role in ensuring an exceptional guest experience, from booking to checkout. This position involves welcoming guests, handling inquiries, coordinating with operations teams, and promptly resolving any issues to enhance guest satisfaction and loyalty. Key Responsibilities: 1. Guest Interaction: - Serve as the...


  • Dubai, United Arab Emirates WeSource Full time

    **Job Description: Guest Relations Manager (Holiday Home Industry)** **Location**: Dubai **Industry**: Hospitality & Holiday Homes **Employment Type**: Permanent **Salary**: AED 5,000 - AED 7,000 **Overview**: **Key Responsibilities**: - Oversee guest relations and ensure high levels of guest satisfaction. - Address guest complaints, special requests, and...


  • Dubai, United Arab Emirates MINOR Hotels Full time

    Please note that this is not an exhaustive list of everything that needs to be done. Employees at Anantara Dubai Palm Jumeirah Resort & Spa always find new ways to look after the business, their guests, and their associates. Within this, the key responsibilities for this position are: - Is responsible for Guest Relations function of the resort. - Provide...