Executive Housekeeper

3 weeks ago


Abu Dhabi, United Arab Emirates FAIRMONT Full time

Company Description

"Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS"

**Job Description**:
**Company Description**

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

Do what you love, care for the world, dare to challenge the status quo #BELIMITLESS"

The Executive Housekeeper plays a pivotal role in maintaining impeccable cleanliness and organization within our establishment. This position requires an individual with exceptional leadership skills, an eye for detail, and a commitment to upholding the highest standards of cleanliness and guest satisfaction.

**Key Responsibilities**:

- Overseeing the entire housekeeping team, including hiring, training, scheduling, and performance evaluations. Providing guidance, support, and leadership to ensure efficient operations.
- Developing and implementing cleaning schedules, protocols, and standards to maintain high levels of cleanliness and hygiene throughout the property. Ensuring compliance with established procedures.
- Managing inventory levels of cleaning supplies, linens, and equipment. Ordering supplies as needed while adhering to budgetary constraints.
- Conducting regular inspections to ensure that rooms, public areas, and facilities meet established cleanliness and presentation standards. Addressing any deficiencies promptly.
- Collaborating with other departments to ensure a seamless guest experience. Handling guest inquiries, complaints, or requests related to housekeeping services promptly and professionally.
- Implementing training programs for housekeeping colleagues to ensure they are equipped with the necessary skills and knowledge. Providing ongoing coaching to maintain high performance standards.
- Upholding safety and sanitation standards in accordance with regulations and industry best practices. Implementing and enforcing safety protocols among the housekeeping team.
- Contributing to budget planning by providing insights and recommendations related to housekeeping operations. Monitoring expenses and managing costs effectively.
- Maintaining accurate records, reports, and documentation related to housekeeping activities, including inventory, cleaning schedules, and colleague performance.
- Identifying areas for improvement within the housekeeping department and implementing strategies to enhance efficiency, productivity, and guest satisfaction.

**Qualifications**:

- Proven ability to successfully lead, train and motivate colleagues is essential
- Luxury Hotel Brand experience preferred
- Previous management experience in Housekeeping is a must
- Previous exposure to Front Office/Rooms Division an asset
- Expertise in Interior Design and aesthetics in a Luxury Brand environment
- Excellent analytical, problem-solving, and decision-making skills.
- Detail-oriented and capable of managing multiple projects and priorities.



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