Executive Housekeeper

3 weeks ago


Abu Dhabi, United Arab Emirates Accor- North & Central America Full time
  • Overseeing the entire housekeeping team, including hiring, training, scheduling, and performance evaluations. Providing guidance, support, and leadership to ensure efficient operations.
  • Developing and implementing cleaning schedules, protocols, and standards to maintain high levels of cleanliness and hygiene throughout the property. Ensuring compliance with established procedures.
  • Managing inventory levels of cleaning supplies, linens, and equipment. Ordering supplies as needed while adhering to budgetary constraints.
  • Conducting regular inspections to ensure that rooms, public areas, and facilities meet established cleanliness and presentation standards. Addressing any deficiencies promptly.
  • Collaborating with other departments to ensure a seamless guest experience. Handling guest inquiries, complaints, or requests related to housekeeping services promptly and professionally.
  • Implementing training programs for housekeeping colleagues to ensure they are equipped with the necessary skills and knowledge. Providing ongoing coaching to maintain high performance standards.
  • Upholding safety and sanitation standards in accordance with regulations and industry best practices. Implementing and enforcing safety protocols among the housekeeping team.
  • Contributing to budget planning by providing insights and recommendations related to housekeeping operations. Monitoring expenses and managing costs effectively.
  • Maintaining accurate records, reports, and documentation related to housekeeping activities, including inventory, cleaning schedules, and colleague performance.
  • Identifying areas for improvement within the housekeeping department and implementing strategies to enhance efficiency, productivity, and guest satisfaction.

Qualifications

  • Proven ability to successfully lead, train and motivate colleagues is essential
  • Luxury Hotel Brand experience preferred
  • Previous management experience in Housekeeping is a must
  • Previous exposure to Front Office/Rooms Division an asset
  • Expertise in Interior Design and aesthetics in a Luxury Brand environment
  • Excellent analytical, problem-solving, and decision-making skills.
  • Detail-oriented and capable of managing multiple projects and priorities.


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