Experienced Insurance Coordinator Receptionist

2 months ago


Ras alKhaimah, United Arab Emirates MEDPLUS MEDICAL CENTER LLC RAK UAE Full time

Responsible for ensuring an efficient running of the reception area ensuring that all reception/administration/insurance management duties are performed to the requirements of the job description and all patient's needs are attended to promptly and courteously.

**Requirements**:

- Understand and comply with network agreements between Insurance Companies.
- Verifying the request from doctors based on the medical conditions and determine whether requires preapproval.
- Maintain record of approvals for request that require approvals and update the frequently.
- Processing claims in the system on daily basis. (If Required)
- Auditing the invoices before sending to Insurance companies.
- Coordinating with Insurance Companies for queries related to medical approvals, claims etc.
- Liaise with patients and explain approval or rejection.
- Undertake all calls regarding approvals from patients and provide appropriate replies.
- Undertaking the approvals and Insurance companies/Sponsors as may be applicable.
- Communicate with patient for approval/rejection status of approvals from sponsoring agency (Including Insurance).
- Communicate with Insurance companies and provide required clarification do follow up of cases.
- Comply with jobs that are additionally assigned by Managers from Time to Time.

Ability to commute/relocate:

- Ras al-Khaimah: Reliably commute or planning to relocate before starting work (required)



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