Head Barista
2 weeks ago
Job description
PRIMARY RESPONSIBILITIES:
Welcomes customers by determining their beverage interests and needs, Educates customers by presenting and explaining the drinks menu; answering questions Sells coffee grinding & brewing equipment and coffee/tea accessories & supplies by explaining differences in coffee beans and coffee preparation machines; demonstrating how brewing equipment operates, Prepares and sells coffee/tea drinks by following prescribed recipes and preparation techniques for coffee drinks, such as espresso, latte, and cappuccino, matcha, etc. Generates revenues by attracting new customers; defining new and expanded services and products Maintains inventories by replenishing coffee bean supply; stocking coffee brewing equipment; maintaining supplies, pastries, and cookies for the brew bar, Keeps equipment operational by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs, Maintains a clean, safe, and healthy work environment by following organization standards and sanitation regulations Improves quality results by studying, evaluating, and re-designing processes; implementing changes; maintaining & improving the appearance of the store and brew bar, Updates job knowledge by participating in educational opportunities; reading coffee, retail trade, and food service publications; maintaining personal networks ,Enhances coffee shop reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
QUALIFICATIONS / EXPERIENCE
Excellent communication, Infectious love of coffee, Ability to keep a calm, mature, professional demeanor when needed, Proactive approach to problem-solving, A high degree of ethics and obsession with superior customer service, Excellent time management skills and ability to self-direct when necessary, High level of organization, Adaptability and the ability to creatively troubleshoot difficult situations, Superior leadership capabilities; ability to work well within groups,3+ years of experience in specialty coffee and/or the coffee industry preferred o Focused perspective on what a high-functioning coffee bar looks like and how to execute that perspective, A passion for small business and quality products, Be a model barista, in terms of bar skills, customer service and enthusiasm to share knowledge.
**Job Types**: Full-time, Permanent
**Job Types**: Full-time, Permanent
**Experience**:
- Head Barista: 2 years (preferred)
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