Uae National

6 months ago

Dubai, United Arab Emirates Al-Futtaim Full time

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

**Overview of the role**:
Manage staff leasing sales and process within the automotive dealer network.
Achieve overall TAT set by the Account Relationship Manager.
Provide assistance whenever required in delivery of maximum number of vehicles under staff leasing scheme
Prepare Lease Delivery Notes, co-ordinate with sales team for registration documents and updation of documents with Hertz/AFF teams.
Responsible for staff lease end to end Trade Cycle Management (TCM) including solicitation and retention of new and existing customers.
Ensure that all processes and products comply with company SOP’s and regulations and guidelines, including but not limited to KYC, compliance and anti-money laundering.
Ensuring customer engagement is priority and remains paramount.
Ensure all customer data is effectively recorded onto C4C/CenterPoint systems.
Ownership of end-to-end staff leasing performance and results.
Manage Documentation flow between AFF Credit and Brand.

**What you will do**:
Leasing process F&I

Be able to demonstrate the Skills, Knowledge and controls required to manage overall sales process.

Work with the Account Relationship Manager to deliver and grow Staff Leasing proposition.

Adhere to leasing SOP’S to deliver expected TAT set for the Brands / Branch.

Ensure customers are given the world’s warmest welcome and are made to feel special. Be transparent at all times and make the leasing experience easy and personal always as per Al-Futtaim values.

Ensure full compliance at all times in all interactions with customers, brands and leasing processes

**Required Skills to be successful**:
Strong knowledge of Leasing processes, structure, systems and methodology.
Compliance Leasing and F&I (KYC etc )
Strong understanding of RV based finance products e.g., Leasing.
Ability to manage Leasing renewal process including EoT and retention of customers for new vehicles.
Ability to manage sales staff and coordination between various departments.
Ability to work and perform under pressure and with synergy with the team.
Understanding of auto sales process (Dealer level UAE)
Strong interpersonal facilitation and presentation skills.
Strong quantitative and analytical skills and MS proficiency.
Previous automotive experience preferred.
Languages: Fluent English - Arabic an Advantage

**What equips you for the role**:
Bachelor’s degree/University degree or equivalent experience

**About Al-Futtaim Automotive**
A major division of the UAE-based Al-Futtaim Group of companies, **Al-Futtaim Automotive** is an industry leader with presence in 10 countries across the Middle East, Asia and Africa.
Our core business activities at Al-Futtaim Automotive include distribution, manufacturing, leasing and aftersales, and we are firmly established as the regional representative of some of the world’s most iconic automotive brands: Toyota, Lexus, Honda, Jeep, Chrysler, Dodge, Volvo and RAM.
We are driven by a customer-centric approach, constantly pushing the boundaries on innovation, quality standards, and value-added service across our vast universe of customers - right from motoring enthusiasts to fleet operators to contractors. Our mission is to become the leader in custom-made mobility solutions by delivering nothing less than world-class omni-channel experiences.
We channel our local expertise and global trust to deliver one of the most comprehensive portfolios of mobility products and solutions, from passenger cars to SUVs, electric vehicles to high-performance motorbikes, commercial vehicles to industrial & construction equipment.
What keeps the company moving forward is a 9000-member strong team, with inspiring possibilities for growth, throughout the career path. **This is Al-Futtaim Automotive and we empower talent to move forward.

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