Ticketing Executive

7 months ago


Abu Dhabi, United Arab Emirates ZC Consultant Full time

**Ticketing Executive**:
**Job Information**:

- Book and manage airline tickets for domestic and international flights.
- Create and handle Passenger Name Records (PNR) and issue or reissue tickets using GDS systems like Galileo, Saber, and Amadeus.
- Calculate ticket fares, handle cancellations, and make reservation changes.
- Collaborate with airlines and travel partners to offer the best travel options.
- Assist with Visa and tour package inquiries.
- Quickly resolve customer complaints and requests.
- Address issues to increase bookings or reservations.
- Promote additional services or special packages to customers.
- Stay updated with airline and travel industry news and inform the team.
- Complete any other tasks given by management.

**Job Requirements**
- Bachelor’s degree is preferred.
- Skilled in using GDS technology.
- At least 2 years of experience in ticketing and reservation roles.
- Excellent communication and interpersonal skills.
- Fluent in English.

**Job Type**:Full Time

**Job Location**:Abu Dhabi


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