Pool & Beach Manager

4 months ago

Dubai, United Arab Emirates One&Only The Palm Full time

Pool & Beach Manager
(9313)

At One&Only, we exist to create joy for our guests through anticipation, creativity, precision, empathy and warmth. We tailor every aspect of our guests’ stay to bring their dreams and desires to life. With an atmosphere that’s chic but wonderfully unstuffy, and a team who are meticulous but warm, we seek to exceed our guests’ expectations at every possible turn.

Glistening on a private apex of Palm Island, One&Only The Palm is an intimate beach-front retreat where the wonders of modern Dubai meet the charms of old Arabia. With abundant knowledge and generosity, we anticipate our guest’s every need and surpass expectations. Whether we are designing the perfect family day out or arranging a romantic private dinner, we approach everything with imagination to spark a sense of playfulness, discovery and adventure. This is not simply our job, it’s our passion.

With stunning resorts located across the globe and exciting expansion planned, Kerzner International currently has a fantastic opportunity for a **Pool & Beach Manager** to join the Food & Beverage team at **The One&Only The Palm Hotel **in Dubai.

With the global growth of our brands, you will be an integral part of the Resort’s success and your role goes beyond developing potential relationships with our guests and colleagues. Where you will be responsible in overseeing all Pool & Beach operations including colleague schedules, event planning, functions and other managerial responsibilities. Ensure that guests are delighted within the boundaries of effective cost control and our company core values.

**Key Duties and Responsibilities**:

- Ensure that all guests are welcomed at the entrance and seated quickly in a courteous, polite and helpful manner and address all guests in the correct manner with the correct title, tend to guests’ requirements promptly - all colleagues in the team are to meet these requirements, and are to ensure the training thereof.
- Proactively promote and exceed LQA scores, COS for Food and Beverage as well as other operational expenses.
- To be fully versed in departmental operations and to efficiently manage the operation during all shifts.
- Take a keen interest in the current business situation and bring in sound ideas to increase profit, decrease spending, encourage up selling orders and maximize guests’ spend where possible.
- Efficiently administer and action the daily mail, guest report lists, colleague roster, holiday forms and other paperwork that is required to ensure accurate notes are kept and are accessible, inclusive of reports on payroll, training and P&L.
- Communicate with purchasing manager on guests’ requirements and maintain a close and professional working relationship with the kitchen at all times.
- Ensure a safe working environment is maintained in the department.
- A briefing (line up) is held twice a day and important events are communicated to all employees.
- To be actively involved in all colleagues related issues and to handle them in a professional manner - colleague appraisals etc.
- Responsible for all departmental induction training and on the job training of new colleagues and newly promoted colleagues.
- To understand the need for training and development of all individuals and to take a proactive approach in training employees on their responsibilities regarding Fire and Bomb Safety, Health and Safety and Food Hygiene.
- Ordering and stocking inventory, maintaining high standards of cleanliness and safety. At the end of each night, the bar manager is to follow up the restocking of all bar products or order accordingly - and or the management thereof.
- Responsible for minimizing all expenses - Outsourced Labour; PAR levels for all beverage and dry goods.
- Responsible for keeping food and beverage costs below as per the set target.
- Ensure the service staff use the proper measures and keep a good balance of spirits for cocktails, as well as food service and the accurate serving thereof.
- Ensure the bartenders to always keep cocktail consistency - inclusive of all food and beverage service to all guests.
- Innovate and create cocktail recipes, bring new ideas to the department.

At **One&Only **creating **_JOY _**is at the forefront of everything we do. If you are the one to make every detail count & are bold to go beyond the obvious in every task assigned with positive energy & have the passion to make it happen, then we are looking for you.

Our brand is expanding faster than ever before. We are investing in the growth of our company, and that means we are committed to investing in you. Join a team that is open-hearted, intuitive, generous, and spontaneous in spirit. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.

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