Cloud Solution Architecture Manager

2 weeks ago


Dubai, United Arab Emirates Microsoft Full time

We are looking for a highly motivated and passionate Cloud Solution Architecture Manager focusing on Azure Application Innovation to join the Customer Success Unit in Middle East and Africa head quarter. This customer-facing position is a deeply technical role spanning design, build, and ongoing production. As CSA Manager, you will ensure customers have a streamlined time-to-value for committed workloads and extracting ongoing value from existing workloads. As part of this role, you will be responsible for technical customer engagements, working with the most challenging and exciting projects. You will work with select customers to lead deep technical architecture discussions with developers, executives, and enterprise architects. You will collaborate with a variety of internal and external teams to develop pilots and oversee projects, ensuring technical blockers are removed on adoption.

This opportunity would suit a strategic thinker, proactive problem solver, technical roadblock resolver, with deep functional and technical knowledge, passionate about our products and customers, and comfortable communicating with a diverse audience.

**Responsibilities**:
People Management

Managers deliver success through empowerment and accountability by modeling, coaching, and caring.

Model - Live our culture, embody our values, practice our leadership principles

Coach - Define team objectives and outcomes, enable success across boundaries, help the team adapt and learn

Care - Attract and retain great people, know each individual’s capabilities and aspirations, invest in the growth of others

Understanding Customer/Partner Technical Environment

Provides support for the team in gathering, evaluating, and leveraging industry trends and customer/partner technical insights

Supports the voice of the customer/partner through escalation, acceleration, and an additional emphasis

Architecture Design and Deployment

Holds teams accountable for leveraging existing architecture approaches to achieve agreed commitments and develops novel solutions to scale across multiple customers/partners

Ensures architects are equipped with the capabilities and means to deliver architectural demonstrations while considering complex technical requirements and issues and various technical strategies being proposed. Provides coaching to allow architects to scale solutions

Applies technical, industry, and enterprise knowledge across multiple, large projects to meet requirements and resolve identified constraints. Guides team to shape and enhance customers' requirements

Leads customer/partner projects that implement technical architecture(s) to enable highly advanced and complex solutions

Anticipates and removes blockers related to the customer/partner business

Sets expectations for the team around methodology and governance and ensures that team minimizes risks

Curate and maintain technical depth to bring technical intensity on Digital and App Innovation that can empower CSAs to guide customers.

Practice Development

Connects gaps and patterns across business and technology areas and drives changes and improvements

Capture customer success stories including the impact of program assistance, customer’s realized business transformation and the observed best practices around architecture design comprehensiveness and implementation practices. (architectural patterns, journey maps, early preview, customer business impact).

Trusted Advisor

Coaches the team to create and sustains constructive tension and trust respectfully challenging customer/partner decisions and/or areas where they might do more

Provides their team with a holistic perspective of industry trends

Develops and expands existing impactful relationships. with customer and partner/MCS architects, C-level technical decision makers (TDMs), and business stakeholders. Provides direction to TDMs and builds the bridge between TDMs and business decision makers (BDMs)

Enable Digital & Application Innovation CSAs and CEs to be successful in executing their consumption engagements, i.e., projects, and the milestones within, by identifying and rallying corporate resources and providing feedback on blockers and new requirements.

Thought Leadership

Participates in external architect community events (e.g., conferences, seminars, technical meetups, Webcasts, blogs, hackathons) and shares learnings with internal team.

Acts a mentor to junior colleagues by educating them on technical and non-technical concepts and sharing best practices.

Build thought leadership and mindshare through engagements with CSAs and partners.

Customer Usage

**Qualifications**:

- 10+ years of professional experience including business management, Application Development, pre-sales, services, technology implementation, or related field
- Bachelor’s Degree, or equivalent experience required, MBA strongly preferred.
- Experience working with Customers, Partners & Teams across the Middel East and Africa
-



  • Dubai, United Arab Emirates Microsoft Full time

    Microsoft aspires to help our customers achieve their own digital transformation, leveraging the power of Microsoft Cloud solutions and support offerings. To this end, Microsoft invests in a dedicated Customer Success team that will help Microsoft customers successfully realize their business outcomes. This position is a Cloud Solution Architect, mainly...


  • Dubai, United Arab Emirates Microsoft Full time

    With over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...

  • Cloud Architecture

    3 months ago


    Dubai, United Arab Emirates Nets-international Communication Full time

    **Requirements**: - Deep understanding of cloud computing technologies and architectures. - Knowledge of cloud service providers (AWS, Azure, Google Cloud Platform). - Experience in designing and implementing scalable, secure, and reliable cloud solutions. - Proficiency in infrastructure as code (Terraform, CloudFormation). - Strong communication and...


  • Dubai, United Arab Emirates SAP Full time

    **We help the world run better** **We help the world run better** **PURPOSE AND OBJECTIVES** Change has always been part of business, but today’s environment forces us to deal with change - both good and bad - faster than ever before. New technologies are changing how we live and work, and COVID, climate change and geopolitical tensions expose how...


  • Dubai, United Arab Emirates Microsoft Full time

    We are looking for a highly motivated and passionate Security Cloud Solution Architect (CSA) to drive customer transformation on the Microsoft Azure Platform. This is a customer-facing role, owning the overall technical relationship and strategy between the customer and Microsoft. You will own the Azure Security customer engagements, including architecture,...


  • Dubai, United Arab Emirates Jadeer Full time

    **Are you a Cloud Solutions Architect with a passion for designing scalable cloud solutions? Join us!** **About Our Client**: We are hiring for a top-tier software company in UAE that excels in cloud computing and digital transformation. This company is dedicated to leveraging cloud technologies to drive business innovation and efficiency. **The Role**: As...


  • Dubai, United Arab Emirates Stallion HR Solutions Full time

    Mid and Senior-Level hands on experience with specialized Public Cloud (AWS/AZURE/GCP) data classification, data-encryption protection mechanisms, secure internet protocols and developing security strategies. **Responsibilities**: - Create a well-informed cloud migration strategy and manage monitor the transition - Develop a infrastructure cloud migration...


  • Dubai, United Arab Emirates Microsoft Full time

    AI, Data and App Innovation Cloud Solution Architecture Manager Gathers customer/partner insights and leverages these insights to design architectures, provide expertise/guidance, develop, propose and deliver Microsoft solutions to achieve customer/partner business outcomes and drive to completion the resolution/unblocking of their issues, resulting in...


  • Dubai, United Arab Emirates AKONI TECHNOLOGIES LTD Full time

    **Job Title**: Cloud Solutions Architect **Location**: Dubai, UAE **Employment Type**: Full-time/Contract can be considered **Role Overview** **Roles & Responsibilities** - Design and implement scalable, secure, and reliable cloud architectures on platforms such as AWS, Azure, or Google Cloud. - Collaborate with clients to assess business needs and...


  • Dubai, United Arab Emirates Alibaba Full time

    Solutions Architect (SA) is a KEY pre-sales technical position in Alibaba Cloud international business division. Our seasoned cloud architects with comprehensive IT knowledge and industry insight are, ultimately, the key to success for our customers, partners. Solutions Architects are responsible for architecting solutions in helping customer and partner...

  • Cloud Architect

    4 months ago


    Dubai, United Arab Emirates athGADLANG Full time

    **Job Overview**: **Key Responsibilities**: - **Cloud Strategy**: Develop and execute cloud strategies aligned with business goals and IT requirements. - **Architectural Design**: Design scalable, secure, and cost-effective cloud architectures and solutions, including computing, storage, and networking. - **Optimization**: Continuously optimize cloud...


  • Dubai, United Arab Emirates Microsoft Full time

    With over 18,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...


  • Dubai, United Arab Emirates Microsoft Full time

    With over 17,000 employees worldwide, the Microsoft Customer Experience & Success (CE&S) organization is responsible for the strategy, design, and implementation of Microsoft’s end-to-end customer experience. Come join CE&S and help us build a future where customers come to us not only because we provide industry-leading products and services, but also...

  • Hybrid Cloud Solutions

    3 months ago


    Dubai, United Arab Emirates Nets-international Communication Full time

    **Responsibilities**: - Design and implement hybrid cloud solutions. - Integrate and manage workloads across public and private cloud environments. - Utilize cloud technologies like AWS, Azure, Google Cloud, or OpenStack. - Architect hybrid cloud infrastructures to meet client requirements. - Collaborate with cross-functional teams to deliver customized...


  • Dubai, United Arab Emirates Al-Futtaim Full time

    **Job Requisition ID**:164123 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more...


  • Dubai, United Arab Emirates Talent Pal Full time

    **Minimum qualifications**: - Bachelor's degree in Computer Science, Mathematics, related technical field, equivalent practical experience - Experience in leading cloud transformations, including customer-facing migration, program management,service discovery, assessment, planning, execution and operations. - Experience in managing executive-level...

  • Solutions Architect

    3 months ago


    Dubai, United Arab Emirates WLC TECHNOLOGY LLP Full time

    Solutions Architect will be responsible for defining the technical architecture across cloud platforms, ensuring adherence to security best practices (e.g., OWASP Top 10) and integrating complex systems with modern API-driven and cloud-native approaches. They will also mentor the engineering team, conduct code reviews, and ensure that the architecture...


  • Dubai, United Arab Emirates Ingram Micro Full time

    **Description** **Who are we?** Ingram Micro helps businesses fully realize the promise of technology—helping them maximize the value of the technology that they make, sell or use. The company supports global operations by way of an extensive sales and distribution network throughout North America, Europe, Middle East and Africa, Latin America and Asia...

  • Solutions Architect

    3 days ago


    Dubai, United Arab Emirates Splunk Full time

    Pre-Sales Cloud Solutions Architects are domain experts on the Splunk Platform, cloud service providers (CSPs), and operationalizing data from cloud services and adjacent technologies. As one of Splunk’s senior-most technical pre-sales resources, you will be a key participant in securing the technical win on strategic and complex opportunities. In this...

  • Solutions Architect

    4 days ago


    Dubai, United Arab Emirates Splunk Full time

    Pre-Sales Cloud Solutions Architects are domain experts on the Splunk Platform, cloud service providers (CSPs), and operationalizing data from cloud services and adjacent technologies. As one of Splunk's senior-most technical pre-sales resources, you will be a key participant in securing the technical win on strategic and complex opportunities. In this...