Activity - Sales and Reservation Agent

7 months ago


Abu Dhabi, United Arab Emirates MINOR Hotels Full time

Liaising with the resort Activities Coordinators and managers in relation to the availability of activities and/or the operational needs for the working day.
- Greeting visitors as they arrive to hotel, transferring guests to experience centre or activity centre and providing information in relation to the range of activities available.
- Actively selling activities to guests in accordance with the agreed standards, practices and techniques as directed by the Activities Coordinator.
- Maintaining a clean, tidy and presentable activities desk and/or activities centre, ensuring a 5* standard at all times.
- Having a excellent knowledge of the activities offered on site and matching the skills and abilities of guests to those activities to maximize the guest or visitors enjoyment.
- Completion of daily, weekly and monthly statistical reports and tracking grids for weekly and monthly reports.
- Following all Standard Operating Procedures and financial controls relating to the bookings system.

**Qualifications**:

- Previous experience managing above said activities or tourism establishment
- Strong commercial/business acumen & story teller
- Passion for process & people

**Additional Information**:

- Relocate to remote area



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