Waitress (Preferably Europeans/arabic)
2 months ago
Preferably Europeans/Arabic - Waitress
**GENERAL SUMMARY**
Provide friendly, responsive service to create an exceptional dining experience for all of our guests. Each Waiter/Waitress’s primary objective is to show our guests such a marvelous time they will want to return again and again.
**MAIN DUTIES**:
- Greet guests in a friendly, positive manner and make them feel at home.
- Responsible for ensuring guests received the highest possible level of service to maintain overall satisfaction on a consistent basis.
- Make all our guests feel comfortable and let them know you’re there to personally take care of them.
- Responsible for attending on-going training on full-time and ensure compliance of company standards and procedures.
- Maintain standards of food and beverage quality as established through restaurant standards, policies and procedures.
- Follow and maintain service quality assurance.
- Arranges proper mis-en-place for busy operation.
- Arrange all side station before and after the service. (complete and clean cutleries, glasses and condiments)
- Be courteous, warm, smiling while dealing with guests.
- Be efficient, fast and serve with confidence and flair.
- To use up-selling techniques when selling food and beverage items.
- Clean all areas in restaurant for hygiene purpose.
- Must learn and describe the food/menu proficiently. Inform guests of specials and menu changes.
- Must communicate with the guest to ensure that they are enjoying their meals and take actions to correct any problems.
- Check all glassware and utensils for cleanliness and appearance.
- Correctly post all sales.
- Prepare final bill, present cheque to guest, accept payment, process credit card charges or make change (if applicable).
- Ability to use Micros and understand all features available.
- In case of cash payments, ensure to receive and return accurate amount.
- Be willing and ready to assist colleagues as and when situations arise.
- Thank guest and invite them to return.
- Recognize regular guests and remember their names for the personal service touch.
- Maintain a clean and orderly restaurant during service.
- Prepare a requisition for all items necessary to bring the restaurant inventory back to par stock level after service.
- Turn off all equipment and secure all inventories after service.
Pay: AED2,500.00 - AED4,500.00 per month
Ability to commute/relocate:
- Dubai: Reliably commute or planning to relocate before starting work (preferred)
**Experience**:
- F & B Industry: 1 year (required)
**Location**:
- Dubai (preferred)
Expected Start Date: 01/11/2024
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