![Atlantis Dubai](https://media.trabajo.org/img/noimg.jpg)
Assistant Manager, IT
4 weeks ago
**Job Summary**:
- Tracking and progression of all open audit observations.
- Ensure compliance with global standards (if applicable)
- Ensure completion of daily, weekly, monthly, quarterly and annual checklists.
- Identifies opportunities to improve and promotes automation efficiencies.
- Ensure backup compliance.
- Ensure patch compliance.
- Ensure end point compliance (MDM, Trend Micro, Desktop Central, AD, SCCM, Windows 10, etc.)
- Ensure all policies and procedures are adhered to.
- Risk analysis.
- Ensure all documentation is complete for the change management process (Business UAT Scripts, Sign off and Implementation Plan, rollback etc.)
- Ensure change compliance.
- Maintain change calendar.
- Work with Assistant Manager Service Delivery to ensure change communication compliance.
- Train the team on the standard operating procures.
- Maintain the configuration management database.
- Responsible for security and access controls of all systems, ensure complete documentation and business sign off.
**About you**:
**Skills, Experience & Educational Requirements**:
- 2-3 years’ experience in a similar role.
- Previous experience conducting audits and responding to observations.
- Understanding of change management framework.
- Ability to work under pressure, flexible and can manage multiple tasks.
- Ability to command authority while remaining respectful in order to ensure adherence to standards, policies and procedures.
- Reporting Skills, Administrative Writing Skills, Microsoft Office Skills, Managing Processes, Organization, Analyzing Information, Professionalism, Problem Solving and Verbal Communication.
- Understanding of IT security concepts and principles.
**Qualifications/Certifications**:
- Certification in ITIL v4 would be an added benefit.
- Microsoft Certification or equivariant.
- College/University educated preferable.
- **Company**:Atlantis Dubai
- **Employment Type**:Full Time
- **Education Level**:Bachelor
- **Experience**:2 Years
- **Job Type**:IT
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