Junior Receptionist

7 months ago

Abu Dhabi, United Arab Emirates LPM - Abu Dhabi Full time

To treat all your colleagues and guests as you will treat your family and friends
- Greet all your colleagues when you arrive before starting your duties
- Always be punctual, wearing the correct uniform respecting the grooming standards
- Be smiley, friendly and respectful with all our guests and your colleagues
- Always ensure to provide the full LPM experience to all our guest.
- Seize every opportunity to explain the LPM concept and signatures dishes/drinks to new guest.
- Seize every opportunity to develop your own skills/knowledge and share it with others.
- Create a positive and open-minded environment for all.
- Support and help your colleagues, always work as a team.
- Stay honest, authentic and always seek to go to the extra mile.
- Embrace and respect all cultural difference.** COMMUNICATION**
- To attend bi-daily team briefing actively.
- To efficiently communicate and report to relevant supervisors and co-workers in a transparent way.

**GUEST RELATIONS**
- To recognize guest preferences and anticipate them.
- To handle all guest complaints in a friendly and effective way, if escalated, to report to upper management.

**OPERATIONS**
- To always act and perform accordingly to LPM standards.
- To greet all customers in a warm and friendly manner, welcome them in the restaurant and attend to their inquiries before escorting to the table.
- Efficiently use reservation systems (take, confirm, amend, cancel reservations).
- To have a thorough knowledge of the menu, wine list, digestive and bar list of LPM.
- To always ensure an excellent guest experience.
- To successfully follow daily duties and role responsibilities.
- To efficiently use the Reservation systems.
- To respond quickly and positively to changes within your job role, showing flexibility.

INDFOH

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