Business Analyst
6 months ago
**Business Analyst**:
**Salary**:
: Industry Standards
**Experience**:
: 5 Years
**Joining Date**:
: ASAP
**Job Location**:
: Abu Dhabi
**Industry Type**:
: IT Service
**Function**:
: Software Development
**Reporting To**:
: Manager
**Job Type**:
: Full Time
- Knowledge of project management and scrum methodologies.
- Ability to document and diagram use cases, systems & business processes, UI/UX.
- Good facilitation and presentation skills.
- Good command of written and spoken English; knowledge of Arabic language is an
advantage.
- Strong analytical, execution, problem solving and decision-making skills.
- Proactive and results oriented whilst ensuring high quality of work.
- Advanced level of customer service orientation and professionalism in all
interactions.
- Good knowledge of health insurance concepts.
- Proficiency in using tools like Microsoft office, data analysis software like JIRA and Confluence
- Experience in data visualization tools
- Certification in business analysis or project management in an added advantage.
- Experience with RPA technology is a plus
**Key Requirement**
RPA experience is a must
**Role Purpose**
- Participate in all phases of new projects/initiative to assist in scoping, prioritization and
requirements definition to support the organization.
- Liaise between HIS and the other business functions to assure effective delivery of
existing services and functionality.
- Work to build relationships with the process owners and business functions.
- Elicit requirements using interviews, document analysis, requirements workshops,
surveys, site visits, business process descriptions, use cases, scenarios, business
analysis, and task and workflow analysis.
- Critically evaluate information gathered from multiple sources, reconcile conflicts,
decompose high-level information into details, abstract up from low-level information to
a general understanding, and distinguish user requests from the underlying true needs.
- Proactively communicate and collaborate with external and internal customers to
analyses information needs and functional requirements and deliver the following
artefacts as needed:
- Business Requirements Document
- Use Cases/User Story
- Screen and Interface designs
- Engage stakeholders in support of initiatives and provide regular feedback.
- Identify and manage project/initiatives risks, issues and dependencies.
- Work independently with users to define concepts and under direction of the Account
Leads
- Drive and challenge BUs on their assumptions of how they will successfully execute
their objectives.
- Work with project teams and business to develop user acceptance test criteria with the
business during the solving phase.
- Participate/lead review and final sign off functional specifications.
- Maintain business process architecture / process map for key processes.
processes
- Analyses the data to identify trends, patterns, and insights that can inform digital
strategies and solutions.
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