Language Lead

6 months ago

Dubai, United Arab Emirates Hogarth Worldwide Full time

Hogarth is the Global Content Experience Company. Part of WPP, Hogarth partners with one in every two of the world's top 100 brands including Coca-Cola, Ford, Rolex, Nestlé, Mondelez and Dyson. With a breadth of experience across an extensive range of sectors, Hogarth offers the unrivaled ability to deliver relevant, engaging, and measurable content across all channels and media - both established and emerging.

The number of channels at our fingertips; the need for speed; and the drive for mass personalisation, all mean that brands need different solutions.

Our global team of over 6,000 craft and technology experts brings together creative, production and innovation to help clients navigate this exciting and ever-changing world of today's content experience.

This is an exciting opportunity to work on a prestigious technology brand putting a passion for language and

culture into everyday practice. The Language Lead is responsible for leading language services the newly

formed CEMEA region. This involves bringing together a talented team of Creative Directors, Editors and

Project Managers and inspiring them to produce at the highest standard.

The Language Lead will support the Business Director, along with Hogarth senior leadership, to deliver

world-class marketing communications through knowledge, strategy, and exceptional planning. This role

requires strategic thinking - the willingness to drive improvements, initiatives, and innovation as well as set

and deliver best practice.

**Key measures of success**:

- Continuous delivery of all CEMEA language projects, striving for excellence at every step.
- Ensure language quality is maintained at all times.
- Develop and own a strong strategic partnership with our client teams.
- Effective team leadership across multiple locations.
- Implementation of global initiatives, delivering against the business and client needs.
- Ability to change and influence, ensuring CEMEA is leading the way on the global stage.

**Key Responsibilities**:

- Manage a team of Transcreation Account Managers and linguists to ensure an efficient localization

set-up to produce high-quality output.
- Successfully establish a trusted and strong partnership with key clients, and with senior management.
- Possess a strong understanding of and consistently deliver against all contractual obligations,

commercial arrangements, KPIs and SLAs with our client.
- Build strong internal relationships across Hogarth and ensure successful collaboration of the

Language team with other Hogarth functions - essential to Hogarth's success.
- Overall responsibility for the Transcreation Account Managers and linguists to ensure an efficient
- Review team structure and resource on an ongoing basis, and with the help of data, to ensure client
- Contribute to quarterly budget planning, re-forecasting, reconciliation and analysis.

**Requirements**:

- Proven experience in a lead client servicing role with deep understanding of language processes,

transcreation and localization, preferably from a linguistic or creative background.
- Experience in budgeting and forecasting.
- Excellent communication skills, written and verbal, including confidence in presenting and storytelling

to drive change and improvement.
- Experience working in a fast-paced environment, ideally from the Language or creative industry, whilst

keeping a keen eye for detail.
- Focus on continuous improvements, delivering excellent quality and high levels of customer service.
- Agency experience managing international clients in multiple markets with multiple stakeholders.
- Experience of running an account team including resource planning.
- People management experience.
- High level of organization and attention to detail.
- Fluent written and spoken English - a second language is preferred but not a must.
- Aligned to our values.
- Must be able to travel as required.

**Diversity and Inclusion**

Hogarth is committed to diversity and inclusion, through our ideas, our people, how we behave and conduct ourselves. Creating a truly inclusive culture at all levels of the organisation that encourages different points of view, making Hogarth not only a better company and place to work but an environment where everyone experiences connection, opportunity and a sense of belonging.

**Hogarth Values**

**Heart and Soul**:We love what we do. We bring energy and enthusiasm to all our work. We push boundaries, we are never satisfied and always want to find a better way.

**Hands on**:We don't wait for things to happen, we get on with it. We are pragmatic and don't have an ego. We do what it takes to get the job done to the highest standards.

**Honest**:We are straightforward; we speak openly and clearly. We operate with integrity and live up to our promises.

**Happy family**:We enjoy working together. We look out for our colleagues. We are an eclectic bunch. We want to work with people from many cultures and demand great things of each o

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