Sales Operations Project Executive

2 weeks ago

Dubai, United Arab Emirates Informa Markets Full time

Company Description
**Informa PLC is a leading international events, intelligence and scholarly research group.**

Our purpose is to champion the specialist. Through hundreds of powerful brands we work with businesses and professionals in specialist markets, providing the connections, intelligence and opportunities that help customers grow, do business, make breakthroughs and take better informed decisions. Informa is listed on London Stock Exchange and a member of FTSE 100, with over 11,000 colleagues working in more than 30 countries.

Each of our four operating divisions has a distinct focus:
**Informa Connect** aims to provide expert content you cannot Google, and access to specialist networks and communities, through major branded annual events and specialist digital communities and content services.

**Informa Markets** creates global platforms for industries, specialist markets and customers to trade, innovate and grow, delivering over 550 events annually, specialist digital content and actionable data solutions.

**Informa Tech **aims to inspire the global technology community to design, build and run a better digital world by providing research, media, training and events to specialist technology communities worldwide.

Our fifth division is **Global Support**, which provides shared, efficient business services and function-specific expertise to each of Informa's operating divisions.

**Job Description**:
**Sales Operations Project Executive**

**Reports to**:Sales Operations Team Lead

**Direct reports**:n/a

**The Role**

The Sales Operations Project Executive supports a business unit sales team, who are selling across different regions, multiple brands (products/events), and customers. Sales Operations is a pivotal new function within the business, providing structured sales administration, the process of rebooking an event using Salesforce (CRM) as well as the online rebook platform, data analysis, reporting, and information entry support to Sales teams.

The Sales Operations Project Executive will report to the Sales Operations Director. The role will work closely with Commercial Sales Team, Sales Operations Team Leaders, Rebook platform supplier Team, and other stakeholders, to support the timely setup and management of the online rebook platform, among other Sales Operations Project Executive tasks.

The Sales Operations Project Executive will be required to get familiar with the Sales systems such as Salesforce and provide support in the setup and management of rebook campaigns on the online rebook platform. Furthermore, the role will assist in the management of data quality, accuracy, and consistency for the business unit, whilst also being on hand to support specific business unit reporting or analysis requirements.

**Responsibilities**:
**Rebook Project Management**
- Create a rebook strategy which will align with the requirements of the business, in coordination with the rest of the Sales Operations team members.
- Setup the Event on Expocad 3E and liaising with Expocad 3E Team to ensure the business requirements are met.
- Manage and maintain all aspects of the online rebook platform (setup, changes, reporting, access and licenses, etc..).

**Salesforce Management**
- Salesforce CRM management, Sales Operations and Sales support - as and when required.

**Qualifications**:
**Qualities needed for the role**
- Well organised and good time management.
- Eye for detail and problem solving.
- Interpersonal skills, confident personality, high level of enthusiasm

**Qualities needed for culture fit**
- Proven ability to work under pressure.
- Ability to work in a matrix organisation

**Skills required**
- Ability to proactively handle and respond to queries from internal customers.
- Experience in working with Salesforce.
- Experience of data analysis and manipulation.
- Good knowledge of Excel.

**Desired**
- Experience in working with Salesforce CRM.
- Previous experience in the B2B / B2C events industry.

Additional Information

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