Technical Support Front-end for Digital Banking

5 months ago

Dubai, United Arab Emirates Universal Assets Bank Full time

**Technical support Front-End for digital bank - Dubai, UAE**

Do you see front-end development as more than just solving back-end technical issues and instead view it as creating a unique user experience? Are you enthusiastic about collaborating with the Product, Design, Business, and Marketing teams and enjoy synthesizing diverse demands into innovative solutions? As a successful IT engineer, do you take ownership and quick execution from concept to functional prototype for user validation? If yes, please consider joining the new Digital Banking hub in Dubai - Universal Assets Bank, Dubai.

In this critical role, you will be responsible for developing innovative, efficient, and actionable technology solutions to drive front-end channels (including the digital bank mobile app and digital wallet) in your assigned region. You will collaborate closely with Product Owners to translate customer needs into use cases and high-level requirements, and to identify suitable solutions. Your primary goal will be to ensure that products are delivered on time, under budget, and with successful deployment.

**Role Responsibilities**

Lead work on innovative, actionable, and efficient technology solutions to drive front-end channels (digital banking mobile app and website) in the assigned region.

Collaborate with the Product Owner to filter customer needs into use cases and high-level requirements and identify suitable solutions.

Strong emphasis on customer journey, product quality, performance tuning, troubleshooting, and continuous development.

Ensure that products are delivered according to plan, under budget and deployed successfully.

Lead Agile development process at scale.

Integrate new technologies into the Digital Ecosystem.

Provide direction and guidance on solution designs and architecture to ensure appropriate fit within enterprise standards.

Collaborate with Senior Management and other stakeholders with planning and scheduling of product releases.

Work with manager and peers to proactively suggest areas of improvement and enhancements.

You will propose the most optimum technical solutions to drive industry “best in class” KPI results.

Work with outsourcing vendors on resource budget and allocation.

Troubleshoot integration issues and coordinate issue resolution with operations, functional, and technical teams.

**Requirements**:
A minimum of 7 years of professional experience in front-end engineering, as well as a minimum of 3 years of experience in UAE digital banking.

A degree in Computer Science or related fields.

Excellent understanding of computer science fundamentals, data structures, and algorithms.

Experience with UX/UI concepts, architecture design and techniques and the ability to communicate and evangelize those concepts to internal stakeholders and external partners.

Excellent understanding of computer science fundamentals, data structures, algorithms, OOPs, and OOA/D.

Experience extending low-code platforms with custom-coded componentry.

Responsible for providing expert-level assistance to our clients using the OutSystems platform.

Experience with OutSystems Integration, Component/Add-on s Development.

A proven track record of writing high-quality, efficient code using OutSystems, APIs and/or similar scripting languages.

Demonstrated experience in modern programming languages (for example, Java/C++, NodeJS, C#/.NET, Angular) and design patterns.

Hands-on experience in building a microservices-based architecture and platform developed and deployed at scale.

Proven ability to understand the business and ability to contribute to technology direction that drives measurable business improvements.

Excellent decision-making and collaboration skills.

Demonstrated capabilities in assessing business needs while providing creative and effective solutions in conformance to emerging technology standards.urs.

**Salary**: AED8,000.00 - AED10,000.00 per month

Application Question(s):

- Do you have at least 5 years of experience with the UAE banks as a Technical support Front-End?
- Do you have at least 3 years of experience in digital banking as a Technical support Front-End?

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