Experienced Customer Service
2 months ago
Closing on: Mar 14, 2024
We are looking for an experienced Customer Service & Administration Officer join Nexus group of companies.
**Client Onboarding and Application Processing**:
**Servicing Support**:
Assist Financial Advisors and clients with various servicing issues, ongoing cases, and portal-related concerns. Coordinate and facilitate access to the provider’s online platform for advisors and clients, effectively managing account portfolios.
**Customer Inquiry Management**:
Address and resolve daily queries from advisors and clients in a prompt and professional manner.
What we are looking for:
- Prior experience in a customer servicing role in the financial/insurance/investment industry.
- Minimum 2 to 5 years’ experience.
- Familiar with financial and investment providers operating within the local market, their products and processes.
- Able to work with and contribute as part of a team.
- Excellent English communication skills both verbal and written.
- Be able to multi-task and prioritise workload.
- Proficiency with Excel, Word and Outlook.
- Industry related qualification is a plus.
Nexus offers an attractive salary package including medical and group life insurance, career advancement, modern and convenient offices based in Dubai.
**Job Categories**:Office Admin**Job Types**:Full Time**Job Locations**:Dubai
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