Workshop Incharge

As the Workshop-in-Charge at DDAAB Auto Garage LLC, you hold a critical position overseeing all operations within the workshop. Here’s a comprehensive job description:

- **Management and Supervision**: Lead and manage a team of mechanics, technicians, and support staff. Provide guidance, direction, and support to ensure efficient workflow and high-quality workmanship.
- **Workshop Operations**: Oversee day-to-day operations of the workshop, including scheduling appointments, allocating resources, and prioritizing tasks to meet deadlines and customer expectations.
- **Quality Assurance**: Ensure that all repairs, installations, and maintenance services meet industry standards and customer satisfaction. Implement quality control measures to uphold the reputation of DDAAB Auto Garage for excellence.
- **Inventory Management**: Manage inventory of parts, tools, and equipment. Monitor stock levels, place orders, and maintain accurate records to ensure availability of necessary resources for workshop operations.
- **Technical Support**: Provide technical expertise and support to mechanics and technicians when troubleshooting complex automotive issues or performing specialized tasks.
- **Training and Development**: Identify training needs within the workshop team and organize training sessions to enhance skills and knowledge in automotive repair techniques, safety procedures, and customer service.
- **Safety and Compliance**: Enforce safety protocols and ensure compliance with occupational health and safety regulations. Conduct regular safety inspections and implement corrective actions to maintain a safe working environment.
- **Customer Service**: Interact with customers to understand their needs, explain repair recommendations, and address any concerns or complaints. Strive to deliver exceptional customer service and build long-term relationships with clients.
- **Budgeting and Cost Control**: Manage workshop expenses within budgetary constraints. Monitor costs related to labor, parts, and overheads, and implement cost-saving measures where possible.
- **Performance Evaluation**: Conduct performance evaluations for workshop staff, providing constructive feedback and recognition for achievements. Set performance targets and work with team members to achieve goals and objectives.
- **Continuous Improvement**: Identify areas for process improvement and implement efficiency-enhancing initiatives to optimize workshop performance and productivity.
- **Communication**: Maintain open and effective communication channels with management, staff, and other departments to ensure alignment of goals and objectives.

As the Workshop-in-Charge, your leadership, organizational skills, technical expertise, and commitment to excellence are essential for the success and growth of DDAAB Auto Garage.

Pay: AED1,500.00 - AED2,500.00 per month