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Bell Attendant

3 months ago

Ras Al Khaimah, United Arab Emirates Accor Full time
  • Ensure the prompt and efficient handling off all guest luggage on arrival, during stay, departure and the luggage store, as well as ensure safety and security of guest luggage.
  • Assure that every luggage is covered with a baggage claim tag.
  • Parking of guests and visitors vehicles in the designated hotel parking area.
  • Resolve guests complaints/ requests and liaise with the department concerned to ensure immediately follow up.
  • Handle issuance of guest room key cards and ensure effective control for guest security.
  • Report any unusual occurrences or requests to the Concierge desk.
  • Be aware of the hotel accident Prevention Policies.
  • Responsible for the efficient, clean, safe and hygienic maintenance of the Concierge Desk area.