![SOFITEL](https://media.trabajo.org/img/noimg.jpg)
Bell Attendant
2 days ago
**Company Description**
Sofitel Al Hamra Beach Resort
- To be an ambassador of the Front Office and the hotel, in and outside the work place.
- To provide a personal service to all the guests, fully aware and following the hotel standards and procedures.
- To ensure that all guests receive a warm welcome and that they enjoy their stay / visit being offered the finest personal service.
- To personally greet and escort the guests rather than pointing out directions.
- To ensure that the privacy of the guests and the confidentiality of the information is respected.
- To handle guest luggage and belongings carefully, to store them safely, avoiding damage or lost.
- To assist guests with room changes in coordination with the Front Office department.
- To deliver messages, mail, parcels, newspapers, etc. to guests and hotel departments as per departmental standards and procedures.
- To be aware of the room set ups and to inform the guests accordingly (rooming).
- To check the cars and rooms for forgotten items and to respect the Lost & Found procedures.
- To ensure uncompromising levels of cleanliness and maintenance of the work place through own responsibility.
- To properly use the supplies, equipment and to ask for requisitions accordingly.
- To assist the drivers, valet parking and doormen in the daily activity.
- To manage any guest complaint in a professional manner, by owning it, resolving it to the guest satisfaction and recording it.
- To call the supervisor or manager for advice in serious cases or if an approval is required.
- To be fully aware of and to report all guest comments or complaints.
- To be aware of all VIPs visiting or staying in the hotel.
- To ensure a proper use of the telephone etiquette as per Sofitel standards.
- To read and update the logbooks and to ensure a proper handover between the shifts.
- To strictly respect the keys handling procedures.
- To respect schedules, terms and deadlines as agreed with the Management.
- To be aware of the hotel outlet timings and promote the internal activities and events.
- To attend a daily line up briefing with the Concierge team to recapitulate tasks and activity.
- To share daily activity highlights with the supervisor, including internal and external guest opportunities.
- To be entirely flexible and adapt to rotate within the different sub sections of the Front Office Department.
- To carry out any other reasonable duties as assigned by the Concierge Supervisor and the Chief Concierge.
-
Bell Attendant
1 week ago
Ras al-Khaimah, United Arab Emirates Accor HQ Full time**Bell Attendant** Always lending a helping hand with a smile. As a Bell Attendant, your passion for the property, and your respect for our guests’ belongings will ensure that our guests Feel Welcome as soon as they arrive. **What is in it for you**: - Employee benefit card offering discounted rates in Accor worldwide - Learning programs through our...
-
Bell Attendant
3 weeks ago
Ras al-Khaimah, United Arab Emirates MOVENPICK Full time**Company Description** Get ready to discover Mövenpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300M. of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants, three outdoor pools, a wellness hub with a fully equipped gym and four...
-
Bell Attendant
2 weeks ago
Ras al-Khaimah, United Arab Emirates Jobs for Humanity Full time**Company Description** Company Name: USD 437 Company Description Get ready to discover Mövenpick Resort Al Marjan Island, a 5 star resort in Ras Al Khaimah built beside 300M. of soft sand beach. 418 rooms and suites offer flexible comfort with spectacular sea views from every balcony. Six specialty bars and restaurants, three outdoor pools, a wellness...
-
Bell Attendant
2 days ago
Ras al-Khaimah, United Arab Emirates Radisson Resort Ras Al Khaimah Al Marjan Island - Rooms Full timeCan you be our guests’ superhero? Is guest service your ultimate passion? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience! Our first class Guest Relations Team is the heart of the house, providing a warm welcome and happy smile and where we strive to deliver a...
-
Bell Attendant
4 days ago
Ras al-Khaimah, United Arab Emirates Hilton Full timeBell Attendant - Waldorf Astoria Ras Al Khaimah A Bell Attendant is responsible for transferring and storing guest luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. **What will I be doing?** As a Bell Attendant, you will be responsible for transferring and storing...
-
Bell Attendant
1 day ago
Ras al-Khaimah, United Arab Emirates Hilton Full timeBell Attendant - Waldorf Astoria Ras Al Khaimah A Bell Attendant is responsible for transferring and storing guest luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. **What will I be doing?** As a Bell Attendant, you will be responsible for transferring and storing...
-
Bell Attendant
1 week ago
Ras al-Khaimah, United Arab Emirates Hilton Full timeA Bell Attendant is responsible for transferring and storing guest luggage and responding to guest requests in the hotel's continuing effort to deliver outstanding guest service and financial profitability. **What will I be doing?** As a Bell Attendant, you will be responsible for transferring and storing guest luggage and responding to guest requests in...
-
Bell Attendant
9 hours ago
Ras al-Khaimah, United Arab Emirates RIXOS Full time**Company Description** Established in 2000 in Turkey, Rixos pioneers the ‘ALL Inclusive, ALL Exclusive’ concept, inviting guests to discover a world of possibilities, with luxurious stays, inclusive of culinary delights from around the globe, live entertainment, daily sports, and fitness activities, sensorial spa and wellness journeys and fun-filled...
-
Bell Attendant
1 day ago
Ras al-Khaimah, United Arab Emirates MINOR Hotels Full timeYou will ensure that everyone who arrives or departs from our property receives a warm welcome and a friendly goodbye. You are a key person in the delivery of our guest service experience and will serve as a guide, ambassador and source of information for the hotel. While the main responsibility is to control the lobby traffic and assist guests, there are...
-
Luggage Concierge Specialist
2 days ago
Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates AccorHotel Full timeJob Summary:We are seeking a skilled Bell Attendant to join our Front Office team at AccorHotel. As a key member of our team, you will be responsible for providing exceptional guest services, ensuring efficient luggage handling, and maintaining a clean and safe environment.
-
Guest Services Liaison
2 days ago
Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates AccorHotel Full timeRequirements:To be successful as a Bell Attendant at AccorHotel, you should possess a Diploma or degree in vocational hospitality and have at least 1 year of experience in a 4-5 star hotel. You should also be aware of hotel accident prevention policies and maintain accurate records/documentation as required.
-
Guest Experience Coordinator
4 days ago
Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates AccorHotel Full timeAccompanying Guests to Exceptional ExperiencesOur goal at AccorHotel is to offer unparalleled experiences in the hospitality industry. As a member of our dynamic team, you will be part of a group that values friendships formed while traveling. This remarkable opportunity allows you to contribute significantly to our Front Office operations as a Bell...
-
Luggage Handling Specialist
4 days ago
Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates AccorHotel Full timeUnlock Opportunities with AccorHotelAt AccorHotel, we strive to create lasting impressions in the hospitality industry. We welcome enthusiastic and motivated individuals to join our exceptional team as a Bell Attendant. If you're ready to take the next step, this opportunity awaits.Responsibilities and Qualifications:Effective communication and interpersonal...
-
Lobby Hostess
3 weeks ago
Ras al-Khaimah, United Arab Emirates Hilton Full timeLobby Hostess A Lobby Hostess supervises the Front Office Team (Guest Service Agents, Operators and Bell Attendants) to ensure that our Guests receive an exceptional experience from check-in through check-out. **What will I be doing?** As a Lobby Hostess, you are part of the Front Office Team which is the main connection between Guests, the Hotel and the...
-
Front Office Representative
4 days ago
Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates AccorHotel Full timeAccomplishing Excellence at AccorHotelAs a dynamic and extraordinary company, we aim to provide more than just products - an unforgettable experience. We work alongside individuals who share our passion for travel and enjoyment. This remarkable chance allows you to join our vibrant team as a Bell Attendant.Main Responsibilities:Deliver exceptional service by...
-
Guest Service Supervisor
4 weeks ago
Ras al-Khaimah, United Arab Emirates Hilton Full timeA Guest Service Supervisor provides guidance and leadership and ensures consistent quality of customer service is provided to all guests in accordance with Hilton standards. **What will I be doing?** As Guest Service Supervisor, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from...
-
Bell Captain
1 week ago
Dibba Al-Fujairah, United Arab Emirates AccorHotel Full time**Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...
-
Front Office Manager
3 weeks ago
Dibba Al-Fujairah, United Arab Emirates Mirage Bab Al Bahr Hotel and Resorts Full timeGreets the VIP guests of the hotel. Performs special services for VIP Guests. - Assists in VIP’s arrival and departure in the absence of guest relation officers. - Checks cleanliness of lobby and public areas, lights, and as well as front office staff in proper and orderly appearance and behavior. - Checks on registration cards of arriving guests and...
-
Duty Manager
3 weeks ago
Dibba Al-Fujairah, United Arab Emirates Mirage Hotel Full timeGreets the VIP guests of the hotel. As directed by the Front Office Manager, Performs special services for VIP Guests. - Assists in VIP’s arrival and departure in the absence of guest relation officers. - Checks cleanliness of lobby and public areas, lights, and as well as front office staff in proper and orderly appearance and behavior. - Checks on...
-
Guest Service Agent
3 weeks ago
Dibba Al-Fujairah, United Arab Emirates Mirage Bab Al Bahr Hotel and Resorts Full timeRepresents the hotel to the guest throughout all stages of the guest's stay. Determinate's a guest's reservation status and identifies how long the guest will stay. Helps guests complete registration cards and then assigns rooms, accommodating special requests whenever possible. Verifies the guest's method of payment and follows established credit-checking...