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Inside Sales Representative
3 months ago
- Recruiting, training, and supervising members of the inside sales team.
- Educating inside sales staff on effectively answering common customer questions.
- Collaborating with the marketing department to ensure that the inside sales staff receive quality leads to pursue.
- Maintaining an accurate record of all leads and actual sales.
- Preparing accurate sales forecasts to assist the company in making sound business decisions.
- Regularly evaluating the performance of the inside sales team.
- Evaluating current sales practices and procedures to determine whether they are effective in generating sales.
- Recommending and implementing improvements to current sales practices and procedures as needed.
- Addressing and resolving customer complaints.