Cloud Solution Engineer

3 weeks ago


Dubai, United Arab Emirates ORACLe Full time
  • Customer aligned, the ACE role is responsible for customer lifecycle from project concept to usage and expansion within the customer.
  • Drives alignment with the Cloud Sales Rep, working as a team within the customer to define/drive sales strategy, find and win new workloads, technical due diligence to achieve the “Technical Win”
  • Maintains an awareness of the customer’s infrastructure and is highly technically competent - Advises on new workloads - i.e. Move & Improve
  • Orchestrates the technical teams/skills required to ensure our technology is driving customer business outcome and sustainable usage/growth
  • Builds the consumption plan for and with the customer
  • Works with the Cloud Adoption Manager to ensure customer adoption health & customer experience

Roles&Responsibilities

  • The ACE will orchestrate all technical activity in the account and is always in the leading position for presales activities.
  • Actively involved in the Oracle account team in defining account strategy, execute and drive the consumption growth.
  • Is accountable for the successful experience of customer(s) in their territory.
  • Understands customers overall portfolio, IT and business priorities and establishes a solution that addresses customer needs.
  • Drive effectiveness and impact in the way we engage with customers, become customer Trusted Advisor.
  • Informs customers/prospects on Oracle emerging technologies and how they will create value and competitive differentiation
  • Presents Oracle's technology demonstrating deep familiarity with infrastructure, security and integration capabilities.
  • Acts as customer single point of contact for cloud engineering related aspects
  • Engage Oracle Cloud technology team, lead virtual team to support in create the solution, design architecture, deliver POC, tailored technical workshops during sales cycle.
  • Leads activities and teams to help position the value of Oracle’s Cloud and continually meet customer expectations.


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