Housekeeping Team leader
4 weeks ago
- Lead housekeeping staff, preparing schedules, assigning duties and providing guidance and performance feedback.
- Inspect work performed by the housekeeping staff and provide feedback.
- Assist Housekeeping Supervisor in maintaining inventory of housekeeping supplies, coordinating or ordering replacements and equipment repair.
- Respond to guests’ requests, inquiries and manage lost and found.
- Ensure a high level of customer service is performed at all times.
- Maintain high level of hygiene, health and safety by adhering to Company policies and procedures at all times.
- Facilitate housekeeping staff training on standard operating procedures, safety policies and health/sanitation regulations.
- Inspect premises, common area and/or guest rooms to ensure compliance to Company procedures and health/sanitation regulations.
- Ensure that a detailed daily log is maintained for any incidents and shifts handover.
- Performs other duties pertinent to this job as assigned.
Qualifications
- Hospitality Management degree with an emphasis on hygiene and safety
- Minimum 2 years of experience in similar positions – preferably in 5 stars hotel
- Good knowledge of dishwashing and chemicals
- Good in English, Arabic is a plus
- Computer knowledge
- Excellent communications skills
- Detail oriented
- Problem-solving skills
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