FB Sales Executive
1 month ago
Head, E-Commerce
Summary: Our client is seeking a competent personnel who will oversee channel development strategies, web architecture and infrastructure requirements, and collaboration of digital and technology, and operations teams to fulfil e-commerce sales strategies
Duties and Responsibilities:
Devise strategies that harness sales-related insights, prevailing standards, to drive online sales
Ensure frameworks that transform SIMS social media sites into highly profitable platforms are created
Oversee the decision-making for the website, social media accounts, and online advertising
Own SIMS brand integrity online, monitoring and enforcing policies across E-commerce customers
Develop and implement an E-commerce strategy to improve website performance
Collaborate with appropriate stakeholders to ensure the rollout of website changes
Define and implement the e-commerce channel sales strategy, plans and annual budgets, in line with the overall sales and organizational strategy, goals and objectives
Ensure that online sales targets are met and exceeded
Ensure compliance with defined policies, procedures, and guidelines in the execution of online sales activities
Maintain up-to-date awareness on consumer trends, preferences etc of the online customers
Ensure online sales promotion campaigns are designed specifically to target online customers effectively and proactively identify and present reports on potential revenue streams and customer needs to maximize revenue for the organization
Oversee the preparation of a comprehensive sales plan to increase market share within the online customer segment
Proactively gather customer data/ information and regularly update customer database to ensure reliability and accuracy
Ensure the provision of high-quality sales services to the company s e-commerce customers in line with the agreed customer service charter
Requirements
The requirements listed below are representative of the Knowledge, Skill and/or ability required to perform this job satisfactorily
First degree or equivalent qualification in Sales, Marketing, Information Technology, or any
relevant social science discipline
Experience with Digital Marketing
UX and platform development experience
Minimum of five to seven (5 - 7) years relevant experience
High level of understanding of e-commerce frameworks
Strong customer orientation
Demonstrated initiative and creativity when solving problems and managing conflict
Strong people management and leadership skills
Strong multi-tasking and time-management skills, with the ability to prioritize tasks
Highly organized and detail oriented
Excellent problem-solving skills
The requirements listed below are representative of the Knowledge, Skill and/or ability required to perform this job satisfactorily First degree or equivalent qualification in Sales, Marketing, Information Technology, or any relevant social science discipline Experience with Digital Marketing UX and platform development experience Minimum of five to seven (5 - 7) years relevant experience High level of understanding of e-commerce frameworks Strong customer orientation Demonstrated initiative and creativity when solving problems and managing conflict Strong people management and leadership skills Strong multi-tasking and time-management skills, with the ability to prioritize tasks Highly organized and detail oriented Excellent problem-solving skills
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