Salesforce Salescloud Functional Consultant

3 weeks ago

Dubai, United Arab Emirates Dautom Full time

Ability to interact directly with customer and handle project from inception to conclusion independently.

Extensive experience in facing customer directly on day-to-day basis.

Must be able to steer weekly status update calls with business.

Must be able to own Day-to-Day operational issues related to process and product.

Ability to manage assigned technical resources for projects and support.

Strong understanding of Salesforce Sales cloud architecture, its benefits and limitations.

Extensive Product Knowledge of Sales Cloud and its integration with 3rd party systems.

Mainly Oracle EBS and Oracle Fusion.

Excellent experience in Salesforce administration (Managing the Users, Roles, Profiles,

OWD, Sharing rules, Sandbox creation and Refresh, Creating Managed / Unmanaged packages, layouts, etc.).

Salesforce Customizations knowledge through flows, process builder, etc.

Additional Requirements:

Working experience in real estate industry is a huge plus.

Ability to define architecture options and recommendations by analyzing and reviewing functional specifications

Data Migration tools like Data Loader, Import Wizard

Experience with Drawloop and DocuSign is a huge plus.

Good understanding of Automation techniques, Agile working methodologies,

Continuous Integration

Responsibilities:

Be integral part of end-to-end project life cycle.

Provide L1, L2 and L3 support to business in fast paced environment.

Work as SPOC for Sales Cloud (Sales Function).

Work closely with Technical team for System enhancements.

Creating and maintaining complete functional documentation.

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