Guest Service Coordinator

4 weeks ago


Ras Al Khaimah, United Arab Emirates IHG - INTERCONTINENTAL HOTELS GROUP Full time
  • Kicking off truly memorable guest experiences with the warmest of welcomes
  • Ensure all guests’ needs and requirements are met, providing at all times a high level of guest service and satisfaction by working and liaising closely with all departments
  • Establishes and develops personal guest contact, promoting feedback and is constantly proactive in anticipating guests’ needs and requirements
  • Actively support Front Office Operations Manager and team
  • Staying one step of our guests’ needs to anticipate requests and offer tailored recommendations
  • Being our guests’ trusted contact – helping with everything from bill issues to restaurant recommendations

What We need from you:

  • Communication skills - guests will need to come to you with concerns as well as compliments, so you’ll be easy to talk to
  • Your problem-solving skills will turn issues into opportunities so every guest leaves with great memories
  • Fluency in English language - extra language skills are preferred
  • Bachelor’s degree / higher education qualification / equivalent in Hotel Administration, Business Administration
  • Minimum 1 year previous experience as a Butler in a 5-star hotel (essential)

  • Guest Service Officer

    2 weeks ago


    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Hotel Chadstone Melbourne MGallery Full time

    Job Description:To provide a friendly and efficient service, always following the hotel's standards.To complete all assigned tasks and duties when working in different departments.To have a good understanding of all the services and facilities offered by the hotel.To operate the switchboard following the department's standards.To handle all guest...

  • Guest Service Officer

    2 weeks ago


    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Hotel Chadstone Melbourne MGallery Full time

    To provide a courteous, professional, efficient and flexible service at all times, following the hotel Standards of Performance.To perform all duties and tasks when rotated or assigned to another Department as per Master Task List for that Department.To be fully conversant with all services and facilities offered by the hotel.To operate the switchboard in...

  • Guest Service Agent

    2 months ago


    Ras al-Khaimah, United Arab Emirates Hilton Full time

    Guest Service Agent A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall...


  • Ras al-Khaimah, United Arab Emirates Hilton Full time

    A Guest Service Supervisor supervises the Guest Service/Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. **What will I be doing?** As Guest Service Supervisor, you will oversee the Guest Service/Front Office Team which is the main connection between...

  • Guest Service Agent

    2 weeks ago


    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Hilton Worldwide, Inc. Full time

    Job Description - Guest Service Agent - Front Desk (HOT0APBK) Job Description Guest Service Agent - Front Desk ( Job Number: HOT0APBK ) Work Locations Work Locations : Hilton Garden Inn Ras Al Khaimah Ben Dhar Street Ras Al Khaimah TBD A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from...

  • Guest Service Agent

    2 weeks ago


    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates PULLMAN Full time

    Company Description"Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless...

  • Guest Service Agent

    2 months ago


    Ras al-Khaimah, United Arab Emirates Anantara Full time

    **Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Guest Service Agent

    2 months ago


    Ras al-Khaimah, United Arab Emirates MINOR Hotels Full time

    The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest-s account upon completion of their stay. You will handle all guest enquires, requests and...

  • Guest Service Agent

    1 month ago


    Ras al-Khaimah, United Arab Emirates PULLMAN Full time

    **Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Guest Service Agent

    3 days ago


    Ras al-Khaimah, United Arab Emirates PULLMAN Full time

    **Company Description** "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless...

  • Guest Service Agent

    2 weeks ago


    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Anantara Full time

    Company DescriptionA luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes...


  • Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Hilton Full time

    A Guest Service Supervisor is responsible for assisting management in the direction and administration of a restaurant in the hotel's continuing effort to deliver outstanding guest service and financial profitability.What will I be doing?A Guest Service Supervisor will be responsible for assisting management in the direction and administration of a...


  • Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Hilton Full time

    A Guest Service Supervisor is responsible for assisting management in the direction and administration of a restaurant in the hotel's continuing effort to deliver outstanding guest service and financial profitability.What will I be doing?A Guest Service Supervisor will be responsible for assisting management in the direction and administration of a...

  • Guest Service Agent

    2 weeks ago


    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates MINOR Hotels Full time

    The primary responsibility of a guest service agent is to provide expertise services in a courteous manner. You are responsible for taking reservations, greeting and registering guests, providing outstanding guest service during their stay, and settling the guest-s account upon completion of their stay. You will handle all guest enquires, requests and...

  • Guest Service Agent

    3 weeks ago


    Ras al-Khaimah, United Arab Emirates Anantara Full time

    **Company Description** A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara...

  • Guest Service Agent

    2 weeks ago


    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Anantara Full time

    Company DescriptionA luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world's most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes...

  • Guest Service Agent

    2 weeks ago


    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Hilton Worldwide, Inc. Full time

    Job Description - Guest Service Agent (Waiter/ess) (HOT0ANWN) Job Description Job Number: Guest Service Agent (Waiter/ess) ( Job Number: HOT0ANWN ) Work Locations Work Locations : Hilton Garden Inn Ras Al Khaimah Ben Dhar Street Ras Al Khaimah TBD A Waiter/ess (Server) is responsible for serving guests in a friendly, timely, and efficient manner to...

  • Guest Service Officer

    2 months ago


    Ras Al Khaimah, United Arab Emirates Hotel Chadstone Melbourne MGallery Full time

    To provide a courteous, professional, efficient and flexible service at all times, following the hotel Standards of Performance.To perform all duties and tasks when rotated or assigned to another Department as per Master Task List for that Department.To be fully conversant with all services and facilities offered by the hotel.To operate the switchboard in...

  • Guest Service Officer

    4 weeks ago


    Ras Al Khaimah, United Arab Emirates Hotel Chadstone Melbourne MGallery Full time

    To provide a courteous, professional, efficient and flexible service at all times, following the hotel Standards of Performance.To perform all duties and tasks when rotated or assigned to another Department as per Master Task List for that Department.To be fully conversant with all services and facilities offered by the hotel.To operate the switchboard in...

  • Guest Service Officer

    2 weeks ago


    Ras al-Khaimah, Ra’s al Khaymah, United Arab Emirates Hotel Chadstone Melbourne MGallery Full time

    To be an ambassador of the Front Office and of the hotel, in and outside the work place. To always keep the working area clean and well maintained. To properly use the telephone etiquette as per Sofitel standards. To attend all guests approaching the front desk in the procedure of check-in/check-out, inquiries, key handling and all related matters,...