Sales supervisor

1 month ago

Abu Dhabi, United Arab Emirates Foodlabs Co WLL Full time


HerMD is seeking a Front Desk Receptionist to join our team in Nashville, TN

Our front office HerMD Team members are the first faces our patients see when they enter our building Therefore, the successful candidate will possess a positive attitude, a smiling face, and exceptional organizational and customer service skill ;

About HerMD

The care that patients deserve is At HerMD, we are revolutionizing women s ;


From gynecology and menopause to sexual health and medical aesthetics, our centers provide a safe, trusted space for our patients to address all their health concerns shame and ;


We offer in-person and virtual care with an expert team of board-certified OBGYNs, healthcare providers, aestheticians, and a vast network of referral


By joining HerMD, you are joining a passionate team on a mission to educate, advocate for, and empower our We hope you join us on our mission



RequirementsThis position is a part time position (4 days per week). Other responsibilities will include but are not limited to the following:
  • Opening and closing office
  • Greeting and assisting patients and visitors
  • Answering phones and returning messages
  • Routing messages to appropriate channel
  • Entering Sevocity tasks
  • Checking in lab patients, alerting Clinical care team for orders
  • Checking in GYN patients and providing them with appropriate paperwork
  • Ensuring patient paperwork is completed thoroughly
  • Scanning and uploading patient insurance/license and confirming eligibility
  • Collecting copays and reminding patients of balances and collecting payments
  • Checking patients out and collecting any procedure payments
  • Scheduling patients for follow up appts
  • Providing patients with samples/brochures requested by provider
  • Rescheduling patients when provider schedule changes
  • Handling patient billing questions and refer them to the proper channel
  • Checking in spa patients
  • Ensuring that spa patient forms have been completed or assisting patients with filling out forms on an IPad
  • Assisting spa patients with product or service questions
  • Checking out spa patients and collecting payment for services and/or products
  • Helping patients redeem their gift cards
  • Logging/redeeming patient rewards points
  • Assisting patients with Venmo tip payments to spa providers
  • Creating daily checkouts for gyn and/or spa and attaching all necessary forms
  • Accepting mail/packages for the office
  • Fielding sales reps/vendor calls and visits to the office
  • Keeping reception area clean and sanitizing front desk area and office supplies
  • Monitoring bathroom supplies
  • Notifying providers/MA staff with schedule changes
  • Selection of music and monitoring of office sound system
  • Monitoring and updating of multiple software program/apps used at the front desk

Requirements
  • 1 year of medical office front desk experience preferred
  • 1 year of office experience
  • Data entry experience is
  • 1 year of customer service experience
  • Strong organizational skills are required
  • Work Location: Nashville, TN 37011



BenefitsBenefits

  • 401(k)

  • Dental insurance

  • Health insurance

  • Paid time off

  • Vision insurance



This position is a part time position (4 days per week). Other responsibilities will include but are not limited to the following: Opening and closing office Greeting and assisting patients and visitors Answering phones and returning messages Routing messages to appropriate channel Entering Sevocity tasks Checking in lab patients, alerting Clinical care team for orders Checking in GYN patients and providing them with appropriate paperwork Ensuring patient paperwork is completed thoroughly Scanning and uploading patient insurance/license and confirming eligibility Collecting copays and reminding patients of balances and collecting payments Checking patients out and collecting any procedure payments Scheduling patients for follow up appts Providing patients with samples/brochures requested by provider Rescheduling patients when provider schedule changes Handling patient billing questions and refer them to the proper channel Checking in spa patients Ensuring that spa patient forms have been completed or assisting patients with filling out forms on an IPad Assisting spa patients with product or service questions Checking out spa patients and collecting payment for services and/or products Helping patients redeem their gift cards Logging/redeeming patient rewards points Assisting patients with Venmo tip payments to spa providers Creating daily checkouts for gyn and/or spa and attaching all necessary forms Accepting mail/packages for the office Fielding sales reps/vendor calls and visits to the office Keeping reception area clean and sanitizing front desk area and office supplies Monitoring bathroom supplies Notifying providers/MA staff with schedule changes Selection of music and monitoring of office sound system Monitoring and updating of multiple software program/apps used at the front desk Requirements 1 year of medical office front desk experience preferred 1 year of office experience Data entry experience is 1 year of customer service experience Strong organizational skills are required Work Location: Nashville, TN 37011

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