Beauty Advisor

2 weeks ago


Abu Dhabi, United Arab Emirates AL-FUTTAIM GROUP Full time
  • Recommends appropriate products and provides information highlighting the Features, Advantages and Benefits to the customers.
  • Assists in locating, selecting and purchasing desired products based on preferred brand, variant and colour of the customer.
  • Utilizes appropriate selling techniques such as suggestive selling, upselling and cross selling to increase ATV (Average Transaction Value)
  • Monitors availability of GOBE products.
  • Ensures proper safekeeping of all store merchandise to prevent shoplifting, damages and pilferages.
  • Monitors and updates reports on product shelf life.

Commercial

  • Ensures products on display are replenished as needed with complete shelf tag price, price tags.
  • Maintains cleanliness and orderliness of the assigned area.
  • Complies with all set customer service standards (e.g. Smile and Greet, Offers Basket etc.)
  • Attend to all customer queries and needs.
  • Resolves customer complaints guided by set customer service standards and within scope of control.
  • Prepares and sets up store promotion by utilizing Marketing Collaterals to effectively communicate store promotions

Process

  • Weekly monitors price changes and updates shelf / price tags as needed.
  • Timely displays all products following set planograms and guidelines for a specified duration.

People

  • Accomplishes MFP and PDP on time.
  • Participates and implements agreed EES action plans
  • Strictly complies with set company policies and procedures especially on attendance, punctuality and code of conduct and set grooming standards.

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