Night Manager
2 weeks ago
As Night Manager, you will oversee the night-hour supervision of the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out. A Night Manager is responsible for managing the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
- Oversee the entire Front Office operation to maintain high standards
- Serve as a point of contact for regular and VIP Guests
- Complete Night Audit duties
- Maximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilities
- Understand and demonstrate correct procedures regarding the acceptance of foreign currencies, credit cards and cash in accordance with the hotel credit policy
- Represent the Hotel Manager and other senior managers in their absence, taking full responsibility of the hotel
- Manage, record and promptly resolve issues or emergencies that arise
- Demonstrate current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area
- Act in accordance with all security and emergency procedures and manage the instigation of these, as required
- Compile adequate handover to Early staff / Duty Manager
- Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts
- Act in accordance with policies and procedures when working with front of house equipment and property management systems
- Conduct annual and mid-year Appraisals with Team Members
- Conduct Health and Safety Checks and Night Walks, and maintain a good status awareness of all hotel areas
- Assist other departments, as necessary
-
Night Manager
3 weeks ago
Sharjah, Sharjah, United Arab Emirates Hilton Full timeA Night Manager oversees the night-hour supervision of the Front Office Team to ensure that Team Members are prepared and well-informed to deliver our Guests an exceptional experience from check-in through check-out.What will I be doing?As Night Manager, you will oversee the night-hour supervision of the Front Office Team to ensure that Team Members are...
-
Night Manager
2 weeks ago
Sharjah, United Arab Emirates HILTON HOTELS Full timeAs Night Manager, you will oversee thenight-hour supervision of the Front Office Team to ensure that TeamMembers are prepared and well-informed to deliver our Guests anexceptional experience from check-in through check-out. A NightManager is responsible for managing the first impressions of ourGuests and, therefore, must perform the following tasks to...
-
Night Auditor
3 days ago
Sharjah, United Arab Emirates Sharjah National Hotels Full timeü Reads Night Auditors Logbook for any instructions from the Income Auditor.ü Checks the lost posting folio and transfers the charges, if any, to the correct folio.ü Checks occupancy of the day.ü Checks expected arrivals and departures.ü Verifies guest beach vouchers are duly filled and serially controlled.ü Verifies the Front...
-
Night Manager
4 weeks ago
Sharjah, United Arab Emirates Hilton Full timeOversee the entire Front Officeoperation to maintain high standardsServe as apoint of contact for regular and VIPGuestsComplete Night AuditdutiesMaximise room occupancy at best ratesand use up-selling techniques to promote hotel services andfacilitiesUnderstand and demonstrate correctprocedures regarding the acceptance of foreign currencies, creditcards and...
-
Night Manager
3 weeks ago
Sharjah, United Arab Emirates Hilton Full timeOversee the entire Front Office operation to maintain high standardsServe as a point of contact for regular and VIP GuestsComplete Night Audit dutiesMaximise room occupancy at best rates and use up-selling techniques to promote hotel services and facilitiesUnderstand and demonstrate correct procedures regarding the acceptance of foreign currencies, credit...
-
Floor Manager
4 weeks ago
Sharjah, United Arab Emirates Cinemacity Full timeThe floor manager is responsible for ensuring that every patron has the safest and most enjoyable concert experience possible while continually improving systems and procedures. They are responsible for ensuring that all floor requirements are met. The role is made up of many varying responsibilities including: - Coordinate the preparation of the theatre...
-
Operations Manager
3 days ago
Sharjah, United Arab Emirates Nejoum Al Jazeera Full timeWe are looking to hire an operation manager to lead our team with the international business cycle. The operation manager will be responsible for: 1. taking care of the work flow regarding our US branches. 2. controlling the work cycle with his team. 3. coordinating with US team to make the work more smooth. 4. solving customers complains. 5.providing...
-
Housing Controller
4 weeks ago
sharjah, United Arab Emirates American University Of Sharjah Full timeEnsure all residential students check in before curfew and address any needs required by the students at night. Work with Complex Managers, Residential Hall Coordinators, Resource officers, Resident Assistants and other units on campus to create a strong community in the complex. Provide a friendly environment for the residents. Ensure the safety and...
-
Housing Controller
3 weeks ago
Sharjah, United Arab Emirates American University of Sharjah Full timeEnsure all residential students check in before curfew and address any needs required by the students at night.Work with Complex Managers, Residential Hall Coordinators, Resource officers, Resident Assistants and other units on campus to create a strong community in the complex.Provide a friendly environment for the residents.Ensure the safety and well-being...
-
Front Office Night Supervisor
4 weeks ago
sharjah, United Arab Emirates Marriott International, Inc Full timeSupporting, training, and supervising front office staff. Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience. Handling customer complaints and special requests. Scheduling staff shifts and managing other HR-related tasks. Maintaining an orderly appearance throughout the reception area. Monitoring stock...
-
Front Office Night Supervisor
3 weeks ago
Sharjah, United Arab Emirates Marriott International, Inc Full timeSupporting, training, and supervising front office staff.Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience.Handling customer complaints and special requests.Scheduling staff shifts and managing other HR-related tasks.Maintaining an orderly appearance throughout the reception area.Monitoring stock...
-
Front Office Night Supervisor
4 days ago
sharjah, United Arab Emirates Marriott International, Inc Full timeSupporting, training, and supervising front office staff.Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience.Handling customer complaints and special requests.Scheduling staff shifts and managing other HR-related tasks.Maintaining an orderly appearance throughout the reception area.Monitoring stock and...
-
Front Office Night Supervisor
4 weeks ago
sharjah, United Arab Emirates Hilton Full timeSupporting, training, and supervising front office staff. Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience. Maintaining an orderly appearance throughout the reception area. Monitoring stock and ordering office supplies, including stationery and information leaflets. Preparing monthly management reports...
-
Front Office Night Supervisor
4 weeks ago
Sharjah, United Arab Emirates Hilton Full timeSupporting, training, andsupervising front office staff.Ensuring thatall customer-related tasks are handled accurately and on time toimprove guests' experience.Maintainingan orderly appearance throughout the receptionarea.Monitoring stock and ordering officesupplies, including stationery and informationleaflets.Preparing monthly management reportson...
-
Front Office Night Supervisor
3 weeks ago
Sharjah, United Arab Emirates Hilton Full timeSupporting, training, and supervising front office staff.Ensuring that all customer-related tasks are handled accurately and on time to improve guests' experience.Maintaining an orderly appearance throughout the reception area.Monitoring stock and ordering office supplies, including stationery and information leaflets.Preparing monthly management reports...
-
Front Office Night Supervisor
4 weeks ago
Sharjah, United Arab Emirates Marriott International, Inc Full timeSupporting, training, andsupervising front office staff.Ensuring thatall customer-related tasks are handled accurately and on time toimprove guests' experience.Handlingcustomer complaints and specialrequests.Scheduling staff shifts and managingother HR-related tasks.Maintaining an orderlyappearance throughout the receptionarea.Monitoring stock and...
-
Housing Controller
3 weeks ago
Sharjah, United Arab Emirates American University of Sharjah Full timeEnsure all residential studentscheck in before curfew and address any needs required by thestudents at night.Work with Complex Managers,Residential Hall Coordinators, Resource officers, ResidentAssistants and other units on campus to create a strong communityin the complex.Provide a friendly environmentfor the residents.Ensure the safety andwell-being of our...
-
Call Center Agent
7 days ago
Sharjah, United Arab Emirates Ultimate HR Solutions Full time**Customer Service**: - Make sure the customer is been provided with the right information. - Researching required information using available resources. "Knowledge Management" in Sales Force - Provide one-call resolution to all customers. - Capture each and every customer interaction on the system. - Ensure high-level customer...
-
Dispatch Manager
3 days ago
Sharjah, United Arab Emirates Nejoum Al Jazeera Full timeDispatcher responsibilities - Assign drivers to pick up vehicles to enable the timely delivery. - Monitor the progress of drivers and shipments, ensuring that they adhere to delivery schedules and deadlines. - Provide drivers with vital information such as addresses, delivery instructions,. - Maintain accurate and up-to-date records of deliveries, driver...
-
Guest Service Agent
3 weeks ago
Sharjah, United Arab Emirates Hilton Full timeDemonstrate a high level of customer service at all timesAttend appropriate training courses, when required, and assist with the Night Team's training and development effortsDemonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily dutiesMaximize room occupancy and...